Installation & Licensing

Installation & Licensing

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Post 871 of 1,174

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

06-12-2013 07:57 AM in reply to: brian.kling

I have followed the option number 2 for activating 3ds Max. 

Actually the serial number and product key are allready in the product activation fields, but when I submit the data to activate I get>>  The serial number you entered is not valid. Try again. (1).

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Post 872 of 1,174

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

06-12-2013 12:56 PM in reply to: vplepys

Hi Vilius!

 

Can you please either send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number + a picture of the activation screen, or contact our License Assistance Team for additional support?



Philip Schmelzer
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Post 873 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

06-13-2013 09:11 AM in reply to: brian.kling

getting problem with activation

 

attaching the error..

 

here is asking for activation code. kindly send me one

 

Product: AutoCAD Mechanical 2012 Serial Number: XXX-XXXXXXXX Product Key: 206D1 Request code: V3NU 5P64 H0L1 WLG7 CFNC U3RG 3YSF HDZZ

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Post 874 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

06-13-2013 12:52 PM in reply to: jigarmech012

Hello Jigar,

 

As this is a public form, please refrain from posting sensitive information / I edited your response to remove the serial number.

 

With that being said, I also processed the activation and you should have just received the activation code via email.

 

Please let me know if we can be of additional assistance! 



Philip Schmelzer
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Post 875 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

06-15-2013 10:06 AM in reply to: philip.s

Hi,

 

I'm experiencing an issue where my 30-day trial has expired, but when I click to activate a full version, all I see is a white window with two checkboxes. There's no text with the checkboxes, and can't do anything to get something else to show up. I've uninstalled/reinstalled twice, and it gives the same result. May I have some kind of advice?

 

Thank you!

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Post 876 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

06-16-2013 07:41 PM in reply to: zirkea10

Hi zirkea10,

 

Is this the error you encountered? If so, please follow the troubleshooting steps provided. Otherwise, reply back with a screenshot so I can check and troubleshoot further. 



Joane Bonghanoy
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Post 877 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

06-17-2013 04:25 AM in reply to: brian.kling

Hi ,

I reinstalled my autodesk software afterformatting my pc. I tried to activate the student license but it says "You have already activated your product on the maximum number of computers permitted by your license ". I cant use the LTU since the software was previously installed on the same computer and all of the data has been wiped. 

 

Thankyou ! 

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Post 878 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

06-17-2013 04:51 AM in reply to: skas.khurram

 

Hi skas.khurrman, 

 

 

Can you please send me your serial number and request code via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message)?

 

Thank you.

 

 



Camilo Lemos
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Post 879 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

06-17-2013 11:40 PM in reply to: brian.kling
 
Community Manager
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Post 880 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

06-17-2013 11:42 PM in reply to: khajaqutub

This post has been moved to the appropriate board. Please avoid creating multiple posts for the same issue.

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