Installation & Licensing

Installation & Licensing

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New Member
vplepys
Posts: 2
Registered: ‎05-29-2013
Message 871 of 1,174 (481 Views)

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

06-12-2013 07:57 AM in reply to: brian.kling

I have followed the option number 2 for activating 3ds Max. 

Actually the serial number and product key are allready in the product activation fields, but when I submit the data to activate I get>>  The serial number you entered is not valid. Try again. (1).

Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 872 of 1,174 (472 Views)

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

06-12-2013 12:56 PM in reply to: vplepys

Hi Vilius!

 

Can you please either send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number + a picture of the activation screen, or contact our License Assistance Team for additional support?



Philip Schmelzer
Member
jigarmech012
Posts: 3
Registered: ‎06-01-2012
Message 873 of 1,174 (464 Views)

Re: STUDENTS - Serial Number or Product Key Issues

06-13-2013 09:11 AM in reply to: brian.kling

getting problem with activation

 

attaching the error..

 

here is asking for activation code. kindly send me one

 

Product: AutoCAD Mechanical 2012 Serial Number: XXX-XXXXXXXX Product Key: 206D1 Request code: V3NU 5P64 H0L1 WLG7 CFNC U3RG 3YSF HDZZ

Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 874 of 1,174 (457 Views)

Re: STUDENTS - Serial Number or Product Key Issues

06-13-2013 12:52 PM in reply to: jigarmech012

Hello Jigar,

 

As this is a public form, please refrain from posting sensitive information / I edited your response to remove the serial number.

 

With that being said, I also processed the activation and you should have just received the activation code via email.

 

Please let me know if we can be of additional assistance! 



Philip Schmelzer
New Member
zirkea10
Posts: 1
Registered: ‎06-15-2013
Message 875 of 1,174 (442 Views)

Re: STUDENTS - Serial Number or Product Key Issues

06-15-2013 10:06 AM in reply to: philip.s

Hi,

 

I'm experiencing an issue where my 30-day trial has expired, but when I click to activate a full version, all I see is a white window with two checkboxes. There's no text with the checkboxes, and can't do anything to get something else to show up. I've uninstalled/reinstalled twice, and it gives the same result. May I have some kind of advice?

 

Thank you!

Customer Service
joane.bonghanoy
Posts: 919
Registered: ‎06-06-2011
Message 876 of 1,174 (419 Views)

Re: STUDENTS - Serial Number or Product Key Issues

06-16-2013 07:41 PM in reply to: zirkea10

Hi zirkea10,

 

Is this the error you encountered? If so, please follow the troubleshooting steps provided. Otherwise, reply back with a screenshot so I can check and troubleshoot further. 



Joane Bonghanoy
New Member
skas.khurram
Posts: 1
Registered: ‎06-17-2013
Message 877 of 1,174 (406 Views)

Re: STUDENTS - Serial Number or Product Key Issues

06-17-2013 04:25 AM in reply to: brian.kling

Hi ,

I reinstalled my autodesk software afterformatting my pc. I tried to activate the student license but it says "You have already activated your product on the maximum number of computers permitted by your license ". I cant use the LTU since the software was previously installed on the same computer and all of the data has been wiped. 

 

Thankyou ! 

Community Manager
camilo.lemos
Posts: 1,223
Registered: ‎09-28-2011
Message 878 of 1,174 (400 Views)

Re: STUDENTS - Serial Number or Product Key Issues

06-17-2013 04:51 AM in reply to: skas.khurram

 

Hi skas.khurrman, 

 

 

Can you please send me your serial number and request code via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message)?

 

Thank you.

 

 



Camilo Lemos
Member
khajaqutub
Posts: 3
Registered: ‎06-17-2013
Message 879 of 1,174 (387 Views)

Re: STUDENTS - Serial Number or Product Key Issues

06-17-2013 11:40 PM in reply to: brian.kling
 
Community Manager
camilo.lemos
Posts: 1,223
Registered: ‎09-28-2011
Message 880 of 1,174 (381 Views)

Re: STUDENTS - Serial Number or Product Key Issues

06-17-2013 11:42 PM in reply to: khajaqutub

This post has been moved to the appropriate board. Please avoid creating multiple posts for the same issue.

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