Installation & Licensing

Installation & Licensing

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Customer Service
938 Posts
71 Kudos
Registered: ‎06-06-2011
Post 1051 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

12-02-2013 06:50 PM in reply to: butthead122

Hi Adam,

 

Student Licenses or Licenses downloaded from the Education Community site is free for all Student and Instructors as long as you are already registered to the site.

 

These Licenses are free for 3 years and only for school and academic purposes and not Commercial purposes. After 3 years automatically, the License will expire and by that time, we have also released a newer version of that software. 



Joane Bonghanoy
New Member
1 Posts
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Registered: ‎12-03-2013
Post 1052 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

12-03-2013 06:39 AM in reply to: brian.kling

I have my product key and serial number, however when I put my serial number in to activate installation it reads off an "The serial number you entered is not valid. Try again. (Error 2)" message. How can I get this issue solved?

Alumni
74 Posts
7 Kudos
Registered: ‎10-03-2013
Post 1053 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

12-03-2013 07:11 AM in reply to: kcoutain2009

Hi,

 

Please send me a PM (click on t_gaisf profile name and then Send this User a Private Message) with your Serial Number, the request code and confirm the registered name

or contact our licence assistance team for direct support.



Franz Gaisbauer

New Member
1 Posts
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Registered: ‎12-03-2013
Post 1054 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

12-03-2013 05:18 PM in reply to: brian.kling

hello,


brian.kling wrote:

You are having problems with:

 

 

  • Getting a Serial Number or Product Key
  • Your 30 day trial is about to expire
  • Your 30 day trial has expired and you can't get a serial number
See the Solution in the Reply below!

 


 

 

can you reset my account,

my computer crashed and lost everything.

I dont get a second key.

 

maarten

New Member
1 Posts
0 Kudos
Registered: ‎12-04-2013
Post 1055 of 1,174

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

12-04-2013 08:37 PM in reply to: brian.kling

How can you get a serial number and key?

Customer Service
938 Posts
71 Kudos
Registered: ‎06-06-2011
Post 1056 of 1,174

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

12-04-2013 08:58 PM in reply to: Haterind

Hi Dawn,

 

Once you have registered for the Education Community Site and you received your log in details, you can then download any available software. After downloading a Serial Number is automatically generated. For the Product Keys, you can refer here



Joane Bonghanoy
New Member
1 Posts
0 Kudos
Registered: ‎12-05-2013
Post 1057 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

12-05-2013 03:11 AM in reply to: brian.kling
you can make intellegent post
New Member
2 Posts
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Registered: ‎11-29-2013
Post 1058 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

12-07-2013 05:21 AM in reply to: joane.bonghanoy

Thank you!

 

New Member
2 Posts
0 Kudos
Registered: ‎12-08-2013
Post 1059 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

12-09-2013 01:33 AM in reply to: butthead122
hi, I'm a student and I had activated the license for students, but for switching from windows pc to mac pc and then to exchange defective because, now tells me that I passed the activations.
how do I reset the activations of autocad autocad for students to re-install?

thanks
New Member
1 Posts
0 Kudos
Registered: ‎12-10-2013
Post 1060 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

12-10-2013 03:46 AM in reply to: augusto1978
Hi.

I can't install my student version of Autocad and 3d Max 2014. When I click Activate Now after starting it, I get an error.

It says:
Processing Error
The system has encountered a problem registering or activating your account. Submit your registration information to Autodesk Customer Service (you will receive an email with your registration and activation information within 2 business days). (34)
Click the "Use another method" link below to complete the necessary forms and submit your request to the local Autodesk Business Center for your area. A Customer Service Representative will respond within the next 2 business days.

How can I fix this?
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