Installation & Licensing

Installation & Licensing

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Post 811 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

04-05-2013 05:58 AM in reply to: coolcom5

Hi coolcom5,

 

Can you please send me your serial number via private message (click on my screenname camilo.lemos and then on Send This User a Private Message)? 

 

I will need to have a look at your license to see where this limitation is coming from.

 

Thank you.



Camilo Lemos
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Post 812 of 1,174

Re: STUDENTS - Need Max 2011

04-05-2013 06:02 AM in reply to: aadinegoro
After College recent Max reinstalll we cannot use our v 2011. I have 30
students waiting to use it. PCs not suitable for 2013+. Help !!!
Community Manager
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Registered: ‎09-28-2011
Post 813 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

04-05-2013 06:22 AM in reply to: aadinegoro

Hi aadinegoro, 

 

What software and version are you not getting a serial number for?

 

Thank you,



Camilo Lemos
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Post 814 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

04-05-2013 11:00 AM in reply to: camilo.lemos
Not able to get serial number and product key issues Maya 2013 for MAC

I got this msg:

We're sorry we cannot provide you with a serial number at this time.
Please proceed to download and install your software, and use it in "trial mode" for up to 30 days.
Return to this site before then to obtain your serial number from the free software link.
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Post 815 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

04-05-2013 01:22 PM in reply to: brian.kling

Hi I am a new student and am trying to get Maya 2013 to work on my machine. When I login using my credentials and select Maya 2013 to download I get the message "Error assigning serial number to product: This is an operation implementation generated fault".

 

Even so i downloaded Maya and tried the supplied SN and Key but it wont work.

 

I have also tried to register using a different email address and creating a new autodesk account as some of the comunity manager suggested. It does not work.

 

Please help!

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Post 816 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

04-05-2013 03:43 PM in reply to: 08092876

How can i get the serial Nomber Autodex Mudbox 2013..

Community Manager
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Post 817 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

04-05-2013 06:11 PM in reply to: 01121119447

My apologies for the inconvenience everyone.

 

We were experiencing in the Education Community earlier today which was not allowing users to select their school during the registration process and automatically associating Magenta Academy. In turn this caused certain products not to show up in the Download Center and an "Error assigning serial number to product: This is an operation implementation generated fault" message to display.

 

With that being said this has just been resolved and the site is once again fully functional. In order to access the site benefits, please create a new Education Community account using a different email address as your existing profile is corrupt.

 

Thank you very much for your patience and please let us know if you continue to experience any problems, issues, or errors.



Philip Schmelzer
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Post 818 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

04-05-2013 11:35 PM in reply to: brian.kling

i cant find my code or product key serial number nothing

 

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Post 819 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

04-06-2013 05:35 AM in reply to: philip.s

I have the same problem with 3ds Max Design and Maya
I created two different accounts, but nothing more.
you can delete my account so I can reuse my emails?

thank you

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Post 820 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

04-08-2013 07:13 PM in reply to: philip.s

This solution does not work.  I have registered with a total of three emails and I ge the same results..  :smileyfrustrated:

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