After further troubleshooting on your account, I found out that even with other Products, you have the same error when downloading. Education Community Site is set up to generate unique Serial Numbers per account or profile, so we never run out of it.
While looking into this error and finding the resolution, I suggest you create another account using a different email address. Do let us know if you still have the same error.
I'm getting this message when downloading Maya 2012:
We're sorry we cannot provide you with a serial number at this time.
Please proceed to download and install your software, and use it in "trial mode" for up to 30 days.
Return to this site before then to obtain your serial number from the free software link
What do I need to do?
As Joane suggested above, the best thing to do is to create a new account using a different e-mail address as this may have been a failure in the system to associate a serial number with your account.
I need to activate my revit Architecture 2013 URGENTLY! I downloaded the Autodesk revit 2013 serial and product key, seeing that Revit 2013 Arch is not available yet or something. When i enter the serial and product key, it says that the product key (829E1) is not correct. When i changed that to a product key of the Revit Arch /suite 2013 (241E1 or 240E1), the product key works, but the serial no longer is correct. PLEASE help! I have contacted autodesk and they just say that i must request a new serial? How do you do that??? PLEASE!!
Hi armandmeyer and welcome to the forums.
I've just sent you a private message with all the relevant information. Please, click on the envelope by your screenname at the top of the page.
Can anyone please tell me where to get the serial and product key for the Autodesk Revit Architecture 2013 program? Its not underneath the free software tab - only version 2012! PLEASE I need to activate my Autodesk Revit Architecture 2013 URGENTLY!!
The 2013 Revit verticals including Revit Architecture are not available in the Education Community as they were replaced by Revit.
Please feel free to let us know if you have any additional questions, concerns, or issues!
I have downloaded the 32bit version and the 64bit version of ACAD Architecture 2013 . I have a student License
Am I allowed to run them both at the same time on two different computers? In the Licence it says I may not run the same Product version on two Computers. I may run two different versions though. Are the 32bit and the 64bit two different versions according to licensing?
Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.