Installation & Licensing

Installation & Licensing

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Member
cgill59
Posts: 4
Registered: ‎02-12-2013
Message 751 of 1,174 (5,803 Views)

Re: STUDENTS - Serial Number or Product Key Issues

02-22-2013 09:30 PM in reply to: philip.s

The problem with linux appears to me to be that the activation program wont generate the machine specific request code. Linux is however supported for commercial licenses. (How else could anyone possibly install it on linux) Therefore if i input a valid commercial serial number a code should be generated. Does this mean the activation program is discriminating against student serials or is it a more serious issue. (i don't have a commercial key to test this with)

 

And why isn't linux a supported os for the education community. Isn't this about students not being able to afford a commercial license. What makes you think they can afford a windows or mac operating system?

 

Just my thoughts on the situation,

Colin

Member
robeard
Posts: 3
Registered: ‎02-23-2013
Message 752 of 1,174 (5,781 Views)

Re: STUDENTS - Serial Number or Product Key Issues

02-23-2013 12:26 PM in reply to: brian.kling

Hi

 

Im getting the same problem as Daniel: 

 

"I'm getting the "Error assigning serial number to product: This is an operation implementation generated fault" message when I try to download 3ds Max"

 

Just wondering is there a fix?

 

Rob

Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 753 of 1,174 (5,698 Views)

Re: STUDENTS - Serial Number or Product Key Issues

02-26-2013 09:09 AM in reply to: cgill59

Hi Colin,

 

Confirming that a few of our products are compatible with Linux, specifically with commercial licenses, however the software is delivered / downloaded differently for Linux products (.tgz vs .exe or .dmg). With that being said, you would need a combination of a valid commercial license + the appropriate installer in order to successfully install and activate a supported title on a Linux OS.

 

I know that's not what you wanted to hear and I will definitely make sure to pass your feedback onto the appropriate parties.



Philip Schmelzer
Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 754 of 1,174 (5,692 Views)

Re: STUDENTS - Serial Number or Product Key Issues

02-26-2013 09:16 AM in reply to: robeard

Hi Robert,

 

Can you please specify what product you're trying to download? The typical workaround on this one is to simply create a new account using a different email address, however this always doesn't resolve the issue and additional tweaks are needed on our end.



Philip Schmelzer
Member
robeard
Posts: 3
Registered: ‎02-23-2013
Message 755 of 1,174 (5,680 Views)

Re: STUDENTS - Serial Number or Product Key Issues

02-26-2013 03:02 PM in reply to: cgill59

Hi

 

Im trying to get 3d max working at the min. I'll also will need sketchbook and mudbox. I've tried to create a new account but am now getting "errors were found during registration. please try again".

Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 756 of 1,174 (5,671 Views)

Re: STUDENTS - Serial Number or Product Key Issues

02-26-2013 03:53 PM in reply to: robeard

Hi Robert,

 

Is the system highlighting a specific issue or error with your registration? Another workaround would be to register in the Autodesk Students Facebook page.



Philip Schmelzer
Member
danielreilly275
Posts: 4
Registered: ‎02-16-2013
Message 757 of 1,174 (5,666 Views)

Re: STUDENTS - Serial Number or Product Key Issues

02-26-2013 04:11 PM in reply to: brian.kling

I'm still getting the same error ilike robeard, despite registering twice. Any other solution that I can try?

Member
robeard
Posts: 3
Registered: ‎02-23-2013
Message 758 of 1,174 (5,660 Views)

Re: STUDENTS - Serial Number or Product Key Issues

02-26-2013 04:29 PM in reply to: philip.s

Registered through facebook and have it working now. Thanks

Member
danielreilly275
Posts: 4
Registered: ‎02-16-2013
Message 759 of 1,174 (5,625 Views)

Re: STUDENTS - Serial Number or Product Key Issues

02-27-2013 01:14 PM in reply to: brian.kling

Managed to get it working using Facebook

New Member
dav_treg
Posts: 1
Registered: ‎02-28-2013
Message 760 of 1,174 (5,606 Views)

Re: STUDENTS - Serial Number or Product Key Issues

02-28-2013 07:37 AM in reply to: brian.kling

Hi,

I just download autocad 2012 for mac but the serial number and the key product don't match.

Somebody can help me about this issue?

 

Thanks for your heps,

 

Regards,

Dung

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