Installation & Licensing

Installation & Licensing

Reply
New Member
fbob66
Posts: 1
Registered: ‎11-07-2012
Message 581 of 1,153 (820 Views)

Re: STUDENTS - Serial Number or Product Key Issues

11-07-2012 04:12 PM in reply to: brian.kling

Hello.. I am a student and I have downloaded maya from the student center. During installation it asks me for the serial code and the product key, I enter both and it installs fine. When i open maya, and click activate, it says "The serial number you entered is not valid. Try again. (Error 2)"  Please help me: Product key: 657D1

Active Member
riley-187
Posts: 6
Registered: ‎03-30-2012
Message 582 of 1,153 (814 Views)

Re: STUDENTS - Serial Number or Product Key Issues

11-07-2012 04:36 PM in reply to: brian.kling
Active Member
riley-187
Posts: 6
Registered: ‎03-30-2012
Message 583 of 1,153 (811 Views)

Re: STUDENTS - Serial Number or Product Key Issues

11-07-2012 04:48 PM in reply to: brian.kling

i ahve google chrome as my default browser. i have tried it with internet explorer but it still didnt work. and i have tried to activate the .dll files manually from the cmd but i could only register the regsvr32 vbscript.dll the regsvr32 jscript.dll file did not work. it gave me an error

Community Manager
philip.s
Posts: 2,519
Registered: ‎09-27-2011
Message 584 of 1,153 (809 Views)

Re: STUDENTS - Serial Number or Product Key Issues

11-07-2012 04:53 PM in reply to: fbob66

Hi Cole,

 

As mentioned in the previous post, we're currently experiencing an Education Community issue which is preventing the standard / automated activation process from working properly.

 

As a workaround we can generate an activation code from your product request code. Please either send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with the relevant information, or contact our Registration and Activation team directly for additional assistance.



Philip Schmelzer
Member
Lucifering
Posts: 3
Registered: ‎11-07-2012
Message 585 of 1,153 (773 Views)

Re: Maya 2013 Serial Number DON'T Work

11-08-2012 06:40 AM in reply to: ylix8

I have the same problem, someone help me please,i need realy helping =(

Member
sirkoattila
Posts: 3
Registered: ‎11-08-2012
Message 586 of 1,153 (767 Views)

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

11-08-2012 07:02 AM in reply to: philip.s

Hello,

i'd like to use the Autodesk Simulation CFD 2013 with student licence. It's downloaded and installed fine, but at the first start i get the error message shown on the picture.error.jpg

Therefore i can't get the request code for the further activation. I also can't find here the _USRegiOnfo.html... C:\ProgramData\Autodesk\Adlm\ProductNameVersion_USRegInfo.html.

(i have to tell, first i downloaded the 32bit version, but when it doesen't work i downloaded the 64bit version for my other computer(with the same serial number and product key) but the problem is the same on both computer)

Please, help me to make it run! :smileyhappy:
Thaks!

Community Manager
camilo.lemos
Posts: 1,063
Registered: ‎09-28-2011
Message 587 of 1,153 (759 Views)

Re: Maya 2013 Serial Number DON'T Work

11-08-2012 07:44 AM in reply to: Lucifering

Hi Lucifering, 

 

Can you please send me your serial number and request code via private message (click on my screenname camilo.lemos and then on Send User a Private Message)?


I'll try to activate the license manually for you.

 

Thank you!

 

 



Camilo Lemos
New Member
d.rosauer
Posts: 1
Registered: ‎11-08-2012
Message 588 of 1,153 (754 Views)

Re: STUDENTS - Serial Number or Product Key Issues

11-08-2012 08:03 AM in reply to: brian.kling

Hi guys!

I also got a problem with activate Autocad 2013 on my mac (same Problem on 2012). I try it several times (also install in trail version an try to activate later) but I always got the same error:

 

"The serial number you entered is not valid. Try again. (Error 2)"

 

I am pretty sure that I copy paste the rigth nummbers. What should I do?

Best regards!

Dok

New Member
fmhidalgo
Posts: 1
Registered: ‎11-08-2012
Message 589 of 1,153 (740 Views)

Re: STUDENTS - Serial Number or Product Key Issues

11-08-2012 09:10 AM in reply to: arlinpega.bibat

hey simona! it was great to find this blog! Im a student and i also downloaded AutoCAD 2013 which i require for my clases but i get the same issue The serial number you entered is not valid. Try again. (Error 2).. i will also email you my serial number provided by autodesk when i downloaded the product, help me fix the bug please. much apreciated!

 

 

Community Manager
philip.s
Posts: 2,519
Registered: ‎09-27-2011
Message 590 of 1,153 (734 Views)

Re: STUDENTS - Serial Number or Product Key Issues

11-08-2012 09:26 AM in reply to: d.rosauer

Hi Dominik,

 

As a workaround we can generate an activation code from your product request code. Please either send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with the relevant information, or contact our Registration and Activation team directly for additional assistance.



Philip Schmelzer
Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.