Installation & Licensing

Installation & Licensing

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Registered: ‎11-07-2012
Post 1 of 2

STUDENTS - Serial Number or Product Key Issues

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11-07-2012 01:22 PM



I hv got the serial number you provided in this web before downloading, and i hv input the serial to download, at first it works. However it later on asks me to activate it so i tried, n it eventually said that my serial number is not valid.....erm, is this the way thats supposed to happen? or where can i get a valid serial code? thanks a lot!!!

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Registered: ‎09-27-2011
Post 2 of 2

Re: STUDENTS - Serial Number or Product Key Issues

11-07-2012 03:10 PM in reply to: samantha_ctl

Hi Samantha,


We're currently experiencing an Education Community issue which is preventing the standard / automated activation process from working properly.


With that being said you will need an activation code to manually override the system, of which I'd be happy to generate for you. Please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with the corresponding request code and serial number or contact our Registration and Activation team for additional assistance.

Philip Schmelzer
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