Installation & Licensing

Installation & Licensing

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Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 541 of 1,153 (709 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-15-2012 07:48 PM in reply to: yodah

Hi yodah:

 

My apologies for the inconvenience.

 

I would like to assist you better. Please allow me to clarify my understanding of your issue. Now, are you trying to download and install Autodesk Inventor Professional 2013? If so, the product key for Autodesk Inventor Professional 2013 version is 797E1. You can find product key information here. Upon checking our record, I can only see Autodesk Inventor Professional 2012 on your account. Please remove your trial version from your machine and re-download 2013 version from Education Community for 64 bit.

 

Education Community.jpg 

 

In case you encounter any activation issue,contact our Registration and Activation Team for assistance.Make sure to provide the following information:

 

Serial Number:

Product Name:

Product Version:

Request Code:

 

Let me know if you need anything else.

 

Best Regards,



Arlin Bibat
New Member
yodah
Posts: 2
Registered: ‎10-15-2012
Message 542 of 1,153 (699 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-16-2012 02:46 PM in reply to: arlinpega.bibat
Thanks for the reply. To clarify, I had already downloaded and installed Inventor 2013, I was only having trouble with the activation. I have double checked my product key with the one provided, and they do match. I'm going to start re-downloading Inventor 2013 now, and see if I can achieve better results.
Member
maradanovic
Posts: 3
Registered: ‎10-20-2012
Message 543 of 1,153 (645 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-20-2012 01:51 AM in reply to: brian.kling

I have a serial nubmer and a product key, but when i hit Activate now via Internet (Recomended) it says 

The serial number you entered is not valid. Try again

Serial is the same as on my profile but somehow it isnt working

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 544 of 1,153 (616 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-21-2012 03:44 PM in reply to: maradanovic

Hi maradanovic:

 

For activation issue, please contact our Registration and Activation Team for assistance. Please make sure to provide the following information:

 

Serial Number:

Product Name:

Product Version:

Request Code:

 

For steps on to retrieve your request code, please click here.

 

Have a nice day!

 

Best Regards,

 



Arlin Bibat
Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 545 of 1,153 (614 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-21-2012 03:56 PM in reply to: yodah

Hi yodah:

 

I checked your account and it seems that your 2013 has been successfully activated.  :smileyhappy:

 

Best Regards,



Arlin Bibat
Member
maradanovic
Posts: 3
Registered: ‎10-20-2012
Message 546 of 1,153 (590 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-22-2012 09:43 AM in reply to: brian.kling

Hi Arlin

 

Registration and activation team pointed me back to the forum. Problem stil the same, my serial isn't working.

Community Manager
philip.s
Posts: 2,453
Registered: ‎09-27-2011
Message 547 of 1,153 (586 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-22-2012 11:51 AM in reply to: maradanovic

Hi Marko,

 

I apologize for the inconvenience. The support representative had provided all of the steps to "refresh" and activate your license (with a mention of the forums in the signature template), however there appears to be an issue with your student profile that's preventing the above from being able to take place. 

 

With that being said, can you please create a new Education Community account with a different email address and see if that resolves it?



Philip Schmelzer
Member
maradanovic
Posts: 3
Registered: ‎10-20-2012
Message 548 of 1,153 (574 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-23-2012 03:42 AM in reply to: philip.s

Thank you for the reply. Yes I can create another profile, but I thought that vas forbidden and that you check if mail is in common with the University. I will create a profile with my personal mail today, hoping it will work.

New Member
mireebum1991
Posts: 2
Registered: ‎10-25-2012
Message 549 of 1,153 (518 Views)

HELP! Need extra license.

10-26-2012 04:26 AM in reply to: brian.kling

Hi,

 

My major project is due in 2 weeks and I've fried the graphics card on my main computer which has Revit installed on it.  Is it possible to get another product key/license so I can install and use revit on anther computer???   

 

Please HELP!

 

Thanks. 

 

Customer Service
celine.manca
Posts: 137
Registered: ‎03-14-2011
Message 550 of 1,153 (508 Views)

Re: HELP! Need extra license.

10-26-2012 05:12 AM in reply to: mireebum1991

Hi mireebum,

 

Welcome to our Discussions Group!

 

I can provide you with a new activation code. Can you send me a private message (click the envelope next to your name) with the following information:

 

Serial number

Company name

 

Thank you!



Celine Manca
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