Installation & Licensing

Installation & Licensing

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New Member
purusoth
Posts: 2
Registered: ‎10-01-2012
Message 511 of 1,153 (1,518 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-01-2012 07:06 AM in reply to: brian.kling

Hello,

 

I downloaded autocad student version with following file name AutoCAD_2013_English_Win_32bit.tar.lzma2 (around 1GB).

 

So my query is how to unzip this file? what software i can use to unzip this file.

 

thanks,

thiyagarajan

New Member
oks_pavluchkova
Posts: 1
Registered: ‎10-03-2012
Message 512 of 1,153 (1,486 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-03-2012 02:32 AM in reply to: brian.kling

Не могу получить код запроса для активации 3d max 2012. Тот код, который указан в программе не проходит. Что мне надо сделать, осталось 9 дней.

 

Member
pauliusvaiciulis
Posts: 5
Registered: ‎10-03-2012
Message 513 of 1,153 (1,471 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-03-2012 06:15 AM in reply to: brian.kling

Error (400) appeared for me... Tried to activate using internet connection. Ive got all the serials you provided. What should I do?

Thanks!

Community Manager
philip.s
Posts: 2,511
Registered: ‎09-27-2011
Message 514 of 1,153 (1,456 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-03-2012 09:59 AM in reply to: pauliusvaiciulis

Hello Paulius,

 

Error 400s are typically associated with an invalid request code and can be resolved with a manual activation code. Please either contact ourRegistration and Activation team, or send me a Private Message (click on my philip.s profile name and the "Send this user a private message") with your serial number and a screen shot of your current request code.



Philip Schmelzer
New Member
bgkocela
Posts: 1
Registered: ‎10-03-2012
Message 515 of 1,153 (1,439 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-03-2012 06:20 PM in reply to: brian.kling

Is there someone with technical support who could look into why my serial number and key won't work. just finished downloading autocad 2013 and my mac installer tells me it's incorrect.

thankyou

 

Brenden

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 516 of 1,153 (1,434 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-03-2012 06:47 PM in reply to: bgkocela

Hi bgkocela:

 

I checked our record and your serial number has not been activated yet. The product key For activation assistance, contact our Registration and Activation Team directly. Make sure to provide them the request code.

 

In case you encounter any issue that will involve Technical Support, you may post details of your concerns here at discussion group. It is being monitored by our product experts and contributors.

 

Let me know if you have any further questions. :smileyhappy:

 

Best Regards,

 



Arlin Bibat
Community Manager
philip.s
Posts: 2,511
Registered: ‎09-27-2011
Message 517 of 1,153 (1,417 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-04-2012 12:11 PM in reply to: bgkocela

HI Brenden,

 

There is actually a known issue with AutoCAD for Mac licenses issued from the Education Community. Please refer to this page for the corresponding installation / activation workaround. Specifically:

 

If you are using AutoCAD for Mac, you can activate the software by:

1) choosing to install the software in trial mode 
2) when launching the program in trial mode (once installed) you will be faced with run / continue in “trial mode” or “activate” - select the activation option 
3) follow the process (enter Serial Number and Product Key) to circumvent the previous issue and allow for a proper activation

 

Please feel free to let us know if you have any additional questions or inquiries.



Philip Schmelzer
New Member
mariacarmela.bruno
Posts: 2
Registered: ‎10-05-2012
Message 518 of 1,153 (1,396 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-05-2012 03:07 PM in reply to: ajohnso30

please help me! I downloaded the autocad 2013 MAC student version but when I try to insert product key (777E1) and serial number appear a message that says"product key and serial number doesn't match" I directly copy-paste the numbers 100 times, please i really need the program for my thesis!

Community Manager
philip.s
Posts: 2,511
Registered: ‎09-27-2011
Message 519 of 1,153 (1,391 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-05-2012 03:31 PM in reply to: mariacarmela.bruno

Hello Memè,

 

As mentioned above, there is actually a known issue with AutoCAD for Mac licenses issued from the Education Community. Please refer to this page for the corresponding installation / activation workaround. Specifically:

 

If you are using AutoCAD for Mac, you can activate the software by:

1) choosing to install the software in trial mode 
2) when launching the program in trial mode (once installed) you will be faced with run / continue in “trial mode” or “activate” - select the activation option 
3) follow the process (enter Serial Number and Product Key) to circumvent the previous issue and allow for a proper activation



Philip Schmelzer
New Member
mariacarmela.bruno
Posts: 2
Registered: ‎10-05-2012
Message 520 of 1,153 (1,389 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-05-2012 03:38 PM in reply to: philip.s
Got it! :smileywink: thank you very much! Inviato da iPhone
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