Installation & Licensing

Installation & Licensing

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Alumni
Mike
Posts: 82
Registered: ‎05-14-2010
Message 91 of 1,172 (8,623 Views)

Re: STUDENTS - Serial Number or Product Key Issues

07-13-2011 10:33 AM in reply to: forest.zachary

Hi Forest,

 

I checked your serial number, and it is the correct one for you. I also saw the product key on your information page. In case you can't see it, it's 777C1.

 

As an aside, if you have any questions about your serial number, please don't post the actual number here as someone else could use it.

 

Mike



Michael Bloss
Technical Support
Autodesk, Inc.
Alumni
Mike
Posts: 82
Registered: ‎05-14-2010
Message 92 of 1,172 (8,623 Views)

Re: STUDENTS - Serial Number or Product Key Issues

07-13-2011 10:36 AM in reply to: riku.yrjonen

Hi Riku,

 

Your serial number is actually a 13 month number and not a 3 year license.

 

Please see this FAQ on how to get a 3 year license:

http://students.autodesk.com/?nd=3yearlicense_faq

 

 



Michael Bloss
Technical Support
Autodesk, Inc.
Alumni
Mike
Posts: 82
Registered: ‎05-14-2010
Message 93 of 1,172 (8,623 Views)

Re: STUDENTS - Serial Number or Product Key Issues

07-13-2011 10:47 AM in reply to: STA0064

HI,

In regards to seeing only 2 radio buttons when you try to activate the product, Technical Document TS1053941 has a solution for this issue.
Here is a link to this Technical Document:
http://usa.autodesk.com/getdoc/id=TS1053941



Michael Bloss
Technical Support
Autodesk, Inc.
New Member
ladimir.abdala
Posts: 1
Registered: ‎07-13-2011
Message 94 of 1,172 (8,618 Views)

Re: STUDENTS - Serial Number or Product Key Issues

07-13-2011 07:09 PM in reply to: Mike

Please Michael,

 

I have a problem.

I downloaded the Inventor Professional 2012 but when I try activate the product I received the same error commnet in this post.

 

Click the "Use another method" link below to complete the necessary forms and submit your request to the local Autodesk Business Center for your area. A Customer Service Representative will respond within the next 2 business days.

 

What I can do?

 

I have an educational email and I wold like use the IV 2012 for three years like I read in the Autodesk site.

 

Best regards.

Ladimir

Alumni
Mike
Posts: 82
Registered: ‎05-14-2010
Message 95 of 1,172 (8,609 Views)

Re: STUDENTS - Serial Number or Product Key Issues

07-14-2011 09:52 AM in reply to: ladimir.abdala

Hi Ladimir,

 

Did you contact your local Autodesk Business Center for assistance?



Michael Bloss
Technical Support
Autodesk, Inc.
Contributor
joeyray
Posts: 16
Registered: ‎05-28-2010
Message 96 of 1,172 (8,575 Views)

Can I transfer my Maya student license on my PC, To my Mac?

07-20-2011 06:57 PM in reply to: brian.kling

I currently have a PC running Windows, And I might get a Mac in the future.


My question is:I know you can transfer your license to a new computer, But can you go from PC to Mac with your student license?. If so, How?. I'm guessing if it's allowed you'd get the Mac serial just like you got the Windows serial.


Another thing, I went ahead and got my Mac serial number from the Autodesk Student page. Is that ok?. On the "My Software" page on the Autodesk Student site it lists my Mac serial rather than my Windows serial. I didn't download the Mac version yet of course.


Can I use the Maya student version on my Mac, Assuming I have the serial and product key?.


Note that it might be a while before I can get a Mac, So if a new version of Maya is out, Can I use that new version on my Mac?. Even though I have 2012 on my PC?. Please answer that one too,


Thanks!.

New Member
etuah57
Posts: 1
Registered: ‎07-23-2011
Message 97 of 1,172 (8,563 Views)

Re: STUDENTS - Serial Number or Product Key Issues

07-23-2011 08:56 PM in reply to: brian.kling
I understand the situation both of us are going through; however, I am still not sure if i have been able to download successfully the two key products that I much interested in. 1. the Auto desk Maya suite and the 3 ds Auto desk product suite.
Alumni
Mike
Posts: 82
Registered: ‎05-14-2010
Message 98 of 1,172 (8,554 Views)

Re: Can I transfer my Maya student license on my PC, To my Mac?

07-26-2011 08:51 AM in reply to: joeyray

Hi Joey,

 

Your serial number for the Mac and PC versions will be different, so you wil not need to transfer the license.

 

When you get your Mac, just install the program and use the serial number and product key associated with the Mac version to activate the program and get your 3 year license.

 

Mike



Michael Bloss
Technical Support
Autodesk, Inc.
Alumni
Mike
Posts: 82
Registered: ‎05-14-2010
Message 99 of 1,172 (8,550 Views)

Re: STUDENTS - Serial Number or Product Key Issues

07-26-2011 09:01 AM in reply to: etuah57

Hi Etuah,

 

Are you trying to download the programs from the student site or the main Autodesk website?

 

Mike

 

 



Michael Bloss
Technical Support
Autodesk, Inc.
Valued Contributor
hike1
Posts: 69
Registered: ‎10-21-2007
Message 100 of 1,172 (8,477 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-16-2011 07:27 AM in reply to: brian.kling

 I've DL'd Maya 2012 and Motion Builder 2011 from the student area, 'I haven't downloaded anything' it says, sent a

problem form about 10 days ago, no answer.

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