Installation & Licensing

Installation & Licensing

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Customer Service
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Registered: ‎08-07-2008
Post 11 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

03-08-2011 01:12 PM in reply to: emily.green

If you're still struggling with the serial number generation process you will need to submit our Problem Form so that we can assist you:

 

http://students.autodesk.com/?nd=problem_form

 

We need your email address, along with the specific product (and version) that you are looking to activate so that we can help you resolve this.

New Member
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Registered: ‎03-09-2011
Post 12 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

03-09-2011 02:27 AM in reply to: brian.kling

I am having the same problem, however whe i go to my software it has in brackets 2 but says i havent downloaded anything, i dont understand whats wrong, i want the licsencse key for 3 years

 

Employee
181 Posts
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Registered: ‎12-17-2002
Post 13 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

03-09-2011 07:19 AM in reply to: Muhammed.Essa

As mentioned, please use the problem form mentioned in several posts in this thread already.



Brian Kling
Sr International Customer Experience Lead
Autodesk, Inc.
*Expert Elite*
5,264 Posts
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Registered: ‎12-15-2008
Post 14 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

03-11-2011 10:38 AM in reply to: brian.kling

Hi Brian, great to see your name out there.:smileyvery-happy:

 

Thanks again for all you did for me.

Thank you

Joseph D. Bouza, P.E. (one of 'THOSE' People) Civil 3D 2012 & 2013
HP Z210 Workstation
Intel Xeon CPU E31240 @ 3.30 Hz
12 GB Ram


Note: Its all Resistentialism, so keep calm and carry on

64 Bit Win7 OS
New Member
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Registered: ‎03-11-2011
Post 15 of 1,174

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

03-13-2011 03:52 AM in reply to: brian.kling

There is a serial number and product key displayed, but when I enter them I get at message that says they are expired. When I go to the page to choose product from the product catalog and version there is no button for "get serial". Is this because a serial is alredy dislayed? But anyway that serial doesn´t work, Please helpe me, I need it for school work now!

New Member
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Registered: ‎03-08-2011
Post 16 of 1,174

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

03-13-2011 09:21 PM in reply to: jenny.andreasson

I have submitted (2 I think?) problem request forms as advised and still I have no solution....

Please please please can we get some answers?

Employee
181 Posts
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Registered: ‎12-17-2002
Post 17 of 1,174

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

03-14-2011 02:12 AM in reply to: jenny.andreasson

Please submit a request using step three in the accepted solution in this thread.



Brian Kling
Sr International Customer Experience Lead
Autodesk, Inc.
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Registered: ‎03-14-2011
Post 18 of 1,174

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

03-14-2011 07:10 PM in reply to: brian.kling

I cannot get the serial number and product keys becuase every time I try to it tells me their all out of serial numbers and product keys.

Member
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Registered: ‎03-19-2011
Post 19 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

03-19-2011 09:01 PM in reply to: nmahurin

I am having the same problem.

New Member
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Registered: ‎03-19-2011
Post 20 of 1,174

Re: STUDENTS - Serial Number or Product Key Issues

03-20-2011 02:50 PM in reply to: ldannis

I got the same problem as all the users the fact is I tried following step 3 as you said but I do not get any answer.I downloaded the mac version of Auto CAD 2011 english.I am an university student I need this software for my exams.What else should I do already sent 2 mails to support team no response however....

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