Installation & Licensing

Installation & Licensing

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Customer Service
ldannis
Posts: 98
Registered: ‎08-07-2008
Message 11 of 1,174 (10,099 Views)

Re: STUDENTS - Serial Number or Product Key Issues

03-08-2011 01:12 PM in reply to: emily.green

If you're still struggling with the serial number generation process you will need to submit our Problem Form so that we can assist you:

 

http://students.autodesk.com/?nd=problem_form

 

We need your email address, along with the specific product (and version) that you are looking to activate so that we can help you resolve this.

New Member
Muhammed.Essa
Posts: 1
Registered: ‎03-09-2011
Message 12 of 1,174 (10,079 Views)

Re: STUDENTS - Serial Number or Product Key Issues

03-09-2011 02:27 AM in reply to: brian.kling

I am having the same problem, however whe i go to my software it has in brackets 2 but says i havent downloaded anything, i dont understand whats wrong, i want the licsencse key for 3 years

 

Employee
brian.kling
Posts: 181
Registered: ‎12-17-2002
Message 13 of 1,174 (10,066 Views)

Re: STUDENTS - Serial Number or Product Key Issues

03-09-2011 07:19 AM in reply to: Muhammed.Essa

As mentioned, please use the problem form mentioned in several posts in this thread already.



Brian Kling
Sr International Customer Experience Lead
Autodesk, Inc.
*Expert Elite*
Joe-Bouza
Posts: 5,189
Registered: ‎12-15-2008
Message 14 of 1,174 (9,965 Views)

Re: STUDENTS - Serial Number or Product Key Issues

03-11-2011 10:38 AM in reply to: brian.kling

Hi Brian, great to see your name out there.:smileyvery-happy:

 

Thanks again for all you did for me.

Thank you

Joseph D. Bouza, P.E. (one of 'THOSE' People) Civil 3D 2012 & 2013
HP Z210 Workstation
Intel Xeon CPU E31240 @ 3.30 Hz
12 GB Ram


Note: Its all Resistentialism, so keep calm and carry on

64 Bit Win7 OS
New Member
jenny.andreasson
Posts: 1
Registered: ‎03-11-2011
Message 15 of 1,174 (9,944 Views)

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

03-13-2011 03:52 AM in reply to: brian.kling

There is a serial number and product key displayed, but when I enter them I get at message that says they are expired. When I go to the page to choose product from the product catalog and version there is no button for "get serial". Is this because a serial is alredy dislayed? But anyway that serial doesn´t work, Please helpe me, I need it for school work now!

New Member
12edwr
Posts: 1
Registered: ‎03-08-2011
Message 16 of 1,174 (9,909 Views)

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

03-13-2011 09:21 PM in reply to: jenny.andreasson

I have submitted (2 I think?) problem request forms as advised and still I have no solution....

Please please please can we get some answers?

Employee
brian.kling
Posts: 181
Registered: ‎12-17-2002
Message 17 of 1,174 (9,897 Views)

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

03-14-2011 02:12 AM in reply to: jenny.andreasson

Please submit a request using step three in the accepted solution in this thread.



Brian Kling
Sr International Customer Experience Lead
Autodesk, Inc.
New Member
46349
Posts: 1
Registered: ‎03-14-2011
Message 18 of 1,174 (9,860 Views)

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

03-14-2011 07:10 PM in reply to: brian.kling

I cannot get the serial number and product keys becuase every time I try to it tells me their all out of serial numbers and product keys.

Member
1wjohnson
Posts: 3
Registered: ‎03-19-2011
Message 19 of 1,174 (9,673 Views)

Re: STUDENTS - Serial Number or Product Key Issues

03-19-2011 09:01 PM in reply to: nmahurin

I am having the same problem.

New Member
panaiottisnikola.pandis
Posts: 1
Registered: ‎03-19-2011
Message 20 of 1,174 (9,649 Views)

Re: STUDENTS - Serial Number or Product Key Issues

03-20-2011 02:50 PM in reply to: ldannis

I got the same problem as all the users the fact is I tried following step 3 as you said but I do not get any answer.I downloaded the mac version of Auto CAD 2011 english.I am an university student I need this software for my exams.What else should I do already sent 2 mails to support team no response however....

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