Installation & Licensing

Installation & Licensing

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Alumni
brian.kling
Posts: 181
Registered: ‎12-17-2002
Message 1 of 1,153 (81,337 Views)
Accepted Solution

STUDENTS - Serial Number or Product Key Issues

81337 Views, 1152 Replies
03-04-2011 08:39 AM

You are having problems with:

 

 

  • Getting a Serial Number or Product Key
  • Your 30 day trial is about to expire
  • Your 30 day trial has expired and you can't get a serial number
See the Solution in the Reply below!

 



Brian Kling
Community Strategist
Customer Service & Support
Autodesk, Inc.
Alumni
brian.kling
Posts: 181
Registered: ‎12-17-2002
Message 2 of 1,153 (81,305 Views)

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

03-04-2011 08:46 AM in reply to: brian.kling

Go to the Education Community (login required), pick "My Software" on the left under your name:

 

 

  1. If you see a Serial Number and Product Key, cool, you're done!
  2. If you don't, select your product from the Product Catalog, then choose the Version from the drop-down menu.  On the resulting page, click the "Get Serial" tab to generate your Serial Number and Product Key.
  3. If your 30 day trial has expired and you still can't get a serial number using step 2 above, please submit a request using this form.

Note if items 1 and 2 don't resolve your issue, please use the problem form as mentioned in item 3!



Brian Kling
Community Strategist
Customer Service & Support
Autodesk, Inc.
Member
AT066
Posts: 3
Registered: ‎01-31-2011
Message 3 of 1,153 (81,154 Views)

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

03-05-2011 05:41 AM in reply to: brian.kling

when clicking on the "get serial" tab all i recieve is

 

We apologize, we are temporarily out of serial numbers for this product. You may download and install the 30 day trial version. Return to this page prior to or at the expiration of your 30 day trial to obtain your serial number for activation.

however, my version has now expired. please could you help?
New Member
nmahurin
Posts: 1
Registered: ‎03-05-2011
Message 4 of 1,153 (81,039 Views)

Re: STUDENTS - Serial Number or Product Key Issues

03-05-2011 12:18 PM in reply to: brian.kling

I have the serial number and product key, but after I attempted to register AutoCAD when my 30 day trial was up it stated that I could not register the product in the United States. I'm currently enrolled at IUPUI in Indianapolis, IN, so I do not see why this issue came up.

New Member
pl.ur.1
Posts: 2
Registered: ‎02-24-2011
Message 5 of 1,153 (80,969 Views)

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

03-06-2011 06:07 AM in reply to: brian.kling

This is not helping it is still saying serial #'s not available .  I have been trying this for over 30 days and now am falling behind in school .. Is there something else you can do for me....???????

New Member
emily.green
Posts: 2
Registered: ‎02-25-2011
Message 6 of 1,153 (80,903 Views)

Re: STUDENTS - Serial Number or Product Key Issues

03-06-2011 10:48 AM in reply to: brian.kling

I'm having the same problem, and I'm having to reactivate my account every time I log in to autodesk.

New Member
ignasi_casas
Posts: 1
Registered: ‎03-04-2011
Message 7 of 1,153 (80,918 Views)

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

03-06-2011 10:52 AM in reply to: brian.kling

I have the same problem, when clicking on the "get serial" tab all, I recive this information

 

We apologize, we are temporarily out of serial numbers for this product. You may download and install the 30 day trial version. Return to this page prior to or at the expiration of your 30 day trial to obtain your serial number for activation.

Please, can you help me I need this software!!



New Member
mvwjohnson
Posts: 1
Registered: ‎03-07-2011
Message 8 of 1,153 (80,788 Views)

Re: STUDENTS - Serial Number or Product Key Issues

03-07-2011 03:47 AM in reply to: brian.kling

                                                               Hi i have tried for week to get a serial number this is the message i get !!    ... We apologize, we are temporarily out of serial numbers for this product. You may download and install the 30 day trial version. Return to this page prior to or at the expiration of your 30 day trial to obtain your serial number for activation...     Can you please help me i need this for school and i am starting to fall behind.

New Member
08092876
Posts: 1
Registered: ‎03-08-2011
Message 9 of 1,153 (80,603 Views)

Re: STUDENTS - Serial Number or Product Key Issues

03-08-2011 05:07 AM in reply to: brian.kling

i cant seem to get my serial. i go into products and it says one but when i enter it it says i havent downloaded anything.

 

i have done what you have mentioned abve and it keeps saying there are no serials.

 

URGENTLY NEED HELP. effecting school work.

Alumni
brian.kling
Posts: 181
Registered: ‎12-17-2002
Message 10 of 1,153 (80,560 Views)

Re: STUDENTS - Serial Number or Product Key Issues

03-08-2011 08:44 AM in reply to: 08092876

Then per the post at the top, use item 3 to submit the issue to our EDU staff please.



Brian Kling
Community Strategist
Customer Service & Support
Autodesk, Inc.
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