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Student License cannot be recognized by 360 Sync.

5 REPLIES 5
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Message 1 of 6
zxl881203
629 Views, 5 Replies

Student License cannot be recognized by 360 Sync.

xoauth_problem=token_expired&oauth_error_message=Token+has+Expired

 

i am sure i got the serial number for 3 years student account.

 

but The Maya is only 30 days trail.

 

what should i do?

5 REPLIES 5
Message 2 of 6
jessica.t
in reply to: zxl881203

Hi Xiaolong and welcome to the Autodesk Community!

 

Could you please attach a screenshot of the error you are receiving? Does the error occur within Maya or when you're accessing a different Autodesk 360 application? Any additional details would be greatly appreciated. Thank you!



Jessica Thrasher
Message 3 of 6
zxl881203
in reply to: jessica.t

8510D561-7ABD-4D8C-ACEF-9D4CF09A7CE7.jpg

Message 4 of 6
zxl881203
in reply to: jessica.t

this is Troubleshoot error :

 

xoauth_problem=token_expired&oauth_error_message=Token+has+Expired

Message 5 of 6
jessica.t
in reply to: zxl881203

Thanks! Will you try this solution to see if it resolves the error? Be sure to let me know how it goes. Please "Accept as a Solution" if this post resolves your issue so that others with this same question can more easily find an answer. Thank you!



Jessica Thrasher
Message 6 of 6
zxl881203
in reply to: jessica.t

thanks

 

it works.

 

i completely deleted the former Maya, and reinstalled the 2014 SP3 one.

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