Hello. That is interesting. I am guessing there is something going on with your web browsers perhaps or internet settings.
I am just guessing. I would use the Virtual Agent to download first. If this fails, I would clear my temp directory and clear my browser history on the off chance it is connected. It may help.
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Hi There, I am also having a problem with downloading 3DS Max. I have tried to download the trial version of every available year as well as the educational version of every available year. I get about 3/4 of the way through the download and the i have an Error 1921 message appear that relates mental ray 3.6. Can you please help me! I have deleted all my temporary internet files, tried running as admin but nothing. I am unfortunatley using a windows 8 OS.