Installation & Licensing

Installation & Licensing

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New Member
barracantus
Posts: 1
Registered: ‎10-08-2013
Message 1 of 2 (105 Views)

Stand alone user noobie strugling

105 Views, 1 Replies
10-09-2013 04:13 PM

I bought and pay from my pocket a stand alone 2014CAD LT. I was very happy that finaly i could afford to buy one and wait for the codes by email... They never came. I used a trial and bought thru it five days before expire. As you see my english is not perfect and maybe i made some mistake and i was rip-off without knowing. Is this normal? Why they sell something that i never get and when i try to look for support, i only get web pages but none has the solution to this. Can somebody help me? Thank you for reading.

Customer Service
joane.bonghanoy
Posts: 727
Registered: ‎06-06-2011
Message 2 of 2 (78 Views)

Re: Stand alone user noobie struggling

10-10-2013 12:35 AM in reply to: barracantus

Hi Filipe,

 

From whom did you purchase the License?

 

Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with the following information:

     - Order Number

     - Email Address registered upon purchase

     - Invoice or receipt

 



Joane Bonghanoy
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