Installation & Licensing

Installation & Licensing

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baumannk1
Posts: 1
Registered: ‎06-07-2012
Message 1 of 2 (3,649 Views)

Some products failed to install

3649 Views, 1 Replies
06-07-2012 08:34 AM

Tried to install Autocad on windows 7 pro, but keeps getting denied mid install.

Keep getting the error message "Installation Complete, some products failed to install"

 

is there anyone who can help troubleshoot this problem for me?

thank you for your help

 

2012/6/6:21:16:47 Baumann BAUMANN-THINK === Setup started on BAUMANN-THINK by Baumann === 2012/6/6:21:16:47 Baumann BAUMANN-THINK Launch 2012/6/6:21:16:56 Baumann BAUMANN-THINK === Setup ended ===

2012/6/6:21:16:51 Baumann BAUMANN-THINK === Setup started on BAUMANN-THINK by Baumann === 2012/6/6:21:16:51 Baumann BAUMANN-THINK Launch 2012/6/6:21:16:56 Baumann BAUMANN-THINK PageOpen LaunchDialog   2012/6/6:21:17:01 Baumann BAUMANN-THINK You are attempting to use a 32-bit installer on a 64-bit operating system.

Please exit and use the 64-bit installer available from your installation media or from Autodesk.com.2012/6/6:21:17:14 Baumann BAUMANN-THINK === Setup ended ===

2012/6/7:01:13:17 Baumann BAUMANN-THINK === Setup started on BAUMANN-THINK by Baumann === 2012/6/7:01:13:17 Baumann BAUMANN-THINK Launch 2012/6/7:01:13:24 Baumann BAUMANN-THINK === Setup ended ===

2012/6/7:01:13:20 Baumann BAUMANN-THINK === Setup started on BAUMANN-THINK by Baumann === 2012/6/7:01:13:20 Baumann BAUMANN-THINK Launch 2012/6/7:01:13:24 Baumann BAUMANN-THINK PageOpen LaunchDialog   2012/6/7:01:13:28 Baumann BAUMANN-THINK PageOpen LicenseDialog   2012/6/7:01:13:32 Baumann BAUMANN-THINK PageOpen ProductInfoDialog   2012/6/7:01:14:07 Baumann BAUMANN-THINK PageOpen ProductSelectionDialog2   2012/6/7:01:14:11 Baumann BAUMANN-THINK PageOpen FullProgressDialog   2012/6/7:01:14:11 Baumann BAUMANN-THINK Installing .NET Framework Runtime 4.0 KB2468871: C:\Autodesk\AutoCAD_2013_English_Win_64bit\3rdParty\NET\4\wcu\dotNetFramework\NDP40-KB2468871-v2-x64.exe /q /norestart 2012/6/7:01:17:54 Baumann BAUMANN-THINK Install .NET Framework Runtime 4.0 KB2468871 Failed Installation aborted, Result=1603 2012/6/7:01:17:56 Baumann BAUMANN-THINK PageOpen InstallCompleteDialog   2012/6/7:01:19:08 Baumann BAUMANN-THINK === Setup ended ===

2012/6/7:09:14:22 Baumann BAUMANN-THINK === Setup started on BAUMANN-THINK by Baumann === 2012/6/7:09:14:22 Baumann BAUMANN-THINK Launch 2012/6/7:09:14:32 Baumann BAUMANN-THINK === Setup ended ===

2012/6/7:09:14:25 Baumann BAUMANN-THINK === Setup started on BAUMANN-THINK by Baumann === 2012/6/7:09:14:25 Baumann BAUMANN-THINK Launch 2012/6/7:09:14:31 Baumann BAUMANN-THINK PageOpen LaunchDialog   2012/6/7:09:15:04 Baumann BAUMANN-THINK PageOpen LicenseDialog   2012/6/7:09:16:52 Baumann BAUMANN-THINK PageOpen ProductInfoDialog   2012/6/7:09:17:30 Baumann BAUMANN-THINK PageOpen ProductSelectionDialog2   2012/6/7:09:17:37 Baumann BAUMANN-THINK PageOpen FullProgressDialog   2012/6/7:09:17:37 Baumann BAUMANN-THINK Installing .NET Framework Runtime 4.0 KB2468871: C:\Autodesk\AutoCAD_2013_English_Win_64bit\3rdParty\NET\4\wcu\dotNetFramework\NDP40-KB2468871-v2-x64.exe /q /norestart 2012/6/7:09:24:44 Baumann BAUMANN-THINK Install .NET Framework Runtime 4.0 KB2468871 Failed Installation aborted, Result=1603 2012/6/7:09:24:46 Baumann BAUMANN-THINK PageOpen InstallCompleteDialog   2012/6/7:09:31:58 Baumann BAUMANN-THINK === Setup ended ===

2012/6/7:10:43:25 Baumann BAUMANN-THINK === Setup started on BAUMANN-THINK by Baumann === 2012/6/7:10:43:25 Baumann BAUMANN-THINK Launch 2012/6/7:10:43:35 Baumann BAUMANN-THINK === Setup ended ===

2012/6/7:10:43:30 Baumann BAUMANN-THINK === Setup started on BAUMANN-THINK by Baumann === 2012/6/7:10:43:30 Baumann BAUMANN-THINK Launch 2012/6/7:10:43:35 Baumann BAUMANN-THINK PageOpen LaunchDialog   2012/6/7:10:43:41 Baumann BAUMANN-THINK PageOpen LicenseDialog   2012/6/7:10:43:48 Baumann BAUMANN-THINK PageOpen ProductInfoDialog   2012/6/7:10:44:00 Baumann BAUMANN-THINK PageOpen ProductSelectionDialog2   2012/6/7:10:44:05 Baumann BAUMANN-THINK PageOpen FullProgressDialog   2012/6/7:10:44:05 Baumann BAUMANN-THINK Installing .NET Framework Runtime 4.0 KB2468871: C:\Autodesk\AutoCAD_2013_English_Win_64bit\3rdParty\NET\4\wcu\dotNetFramework\NDP40-KB2468871-v2-x64.exe /q /norestart 2012/6/7:10:48:07 Baumann BAUMANN-THINK Install .NET Framework Runtime 4.0 KB2468871 Failed Installation aborted, Result=1603

*Expert Elite*
TravisNave
Posts: 10,478
Registered: ‎01-14-2005
Message 2 of 2 (3,645 Views)

Re: Some products failed to install

06-07-2012 09:39 AM in reply to: baumannk1

Install .N​ET Framework Runtime 4.0 KB2468871 Failed Installation aborted, Result=1603

 

Your product is failing to install because the prerequiste program required by the installer is newer than the version being installed. Please uninstall the prerequisite program causing the issue and run your installer again.

For more information about this process, please see my KB link here:

http://forums.autodesk.com/t5/Installation-Licensing/Some-Products-Fail-to-Install-Result-1603/td-p/...


.NET Framework issues can be resolved using the .NET Framework Cleanup Tool. More information about this tool can be found at my discussion thread here:

http://forums.autodesk.com/t5/Installation-Licensing/NET-Framework-Cleanup-Tool-for-Unhandled-Except...

Good Luck!

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