Installation & Licensing

Installation & Licensing

Reply
New Member
vegabb
Posts: 1
Registered: ‎10-24-2012
Message 1 of 4 (4,513 Views)

SOME FILES COULD NOT BE CREATED WHEN I INSTALL

4513 Views, 3 Replies
10-24-2012 10:09 AM

I can't right click in the 3ds max so i reinstall .but it show "some files could not be installed,please close all application ,reboot windows and restart this installation." I try many times but still don't work.:womansad:
how can i solve it,many thanks..

Community Manager
philip.s
Posts: 2,602
Registered: ‎09-27-2011
Message 2 of 4 (4,500 Views)

Re: SOME FILES COULD NOT BE CREATED WHEN I INSTALL

10-24-2012 11:55 AM in reply to: vegabb

Hi Tam,

 

Did you completely uninstall the software? If not, you can always try repairing the installation (Add / Remove Programs  -> 3ds Max -> Uninstall / Change -> Repair).

 

Lastly, I'd suggest running Microsoft's Fix-it apllication to clean up any potential registry files that are preventing the reinstall.



Philip Schmelzer
New Member
cvandyke.161
Posts: 1
Registered: ‎07-15-2013
Message 3 of 4 (3,272 Views)

Re: SOME FILES COULD NOT BE CREATED WHEN I INSTALL

07-16-2013 08:48 AM in reply to: philip.s
where do i find the Add / Remove Programs
*Expert Elite*
TravisNave
Posts: 10,362
Registered: ‎01-14-2005
Message 4 of 4 (3,263 Views)

Re: SOME FILES COULD NOT BE CREATED WHEN I INSTALL

07-16-2013 11:24 AM in reply to: cvandyke.161

Under your Control Panel.  Depending on your version of Windows, it may be listed as Programs and Features. 


cvandyke.161 wrote:
where do i find the Add / Remove Programs

 

Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.