Installation & Licensing

Installation & Licensing

Reply
New Member
a00958806
Posts: 1
Registered: ‎04-16-2012
Message 1 of 4 (721 Views)

softlock license manager

721 Views, 3 Replies
04-17-2012 11:04 AM

while using my Autocad suddenly the program shut down, and when i try to open it again it show a massage that says "the security sistem (softlock license manager) is not functioning or is improperly installed." now it doesnt let me open any of my autodesk products, they start running but just flash open and close again. i have a student licence, and i would like to know how to solve my problem. thanks. 

*Expert Elite*
TravisNave
Posts: 10,280
Registered: ‎01-14-2005
Message 2 of 4 (722 Views)

Re: softlock license manager

04-17-2012 11:26 AM in reply to: a00958806

Unfortunately you will likely need to remove the licensing information and then reactivate the product. 

 

Rename the *.data files in the hidden folders here:

 

Windows 7

C:\ProgramData\flexnet\adsk*.data

 

XP

C:\Documents and Settings\All Users\Application Data\flexnet\adsk*.data

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Active Member
wilsonj93499
Posts: 7
Registered: ‎02-20-2011
Message 3 of 4 (712 Views)

Re: softlock license manager

04-17-2012 01:15 PM in reply to: TravisNave

How do I do that?  Please be very specific.  Do you mean remove the program?  I can't seem to find anywhere that I can get to my license info.

 

Thanks

Active Member
wilsonj93499
Posts: 7
Registered: ‎02-20-2011
Message 4 of 4 (712 Views)

Re: softlock license manager

04-17-2012 01:26 PM in reply to: TravisNave

I just deleted the adsk* files, now what? 

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.