Installation & Licensing

Installation & Licensing

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Registered: ‎02-26-2013
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smoke 2013 license error

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02-26-2013 04:02 PM

i have a stand alone license for smoke 2013. when i launch i'm getting a message that i've

activated the software to many times. this is the 2nd time this has happend. just received 

a new activation code this am and its doing it again.? 

 

thanks in advance,

 

todd

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Post 2 of 3

Re: smoke 2013 license error

02-27-2013 08:18 AM in reply to: toddhemsley

There must be something about your system that is invalidating the license.  Like it being a virtual machine or a laptop on a docking station, or Windows running on Parallels for Mac, or other such non-standard situtation.

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Re: smoke 2013 license error

02-28-2013 07:15 PM in reply to: TravisNave

none of the above. i'm on a mac pro with a stand alone license. i have a case # open with support and they are working on a patch for the issue.

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