Installation & Licensing

Installation & Licensing

Reply
Member
rustinc
Posts: 3
Registered: ‎09-17-2013
Message 1 of 4 (324 Views)
Accepted Solution

Server.exe Installation prevention

324 Views, 3 Replies
09-17-2013 02:46 PM

Hello, I just downloaded Autodesk 3ds Max 2012 and I have an issue:  The program server.exe is preventing me from completing my instalation.

-I have checked my hard drive

-I have searched Task Manager

Please help so I can import Oblivion Mods into Skyrim!

Welcome to the community.  And I love your enthusiasm to get this working!  :smileyvery-happy:

 

Post a screenshot of your error and the installation log if you can.

 

Also, have you checked your Task Manager processes tab to see if server.exe is something running?  You might be able to end the process.  In my IT experience, server.exe is often times a trojan virus. 

 

Let me know.

I fixed the problem

In order to fix this issue follow these steps:

 

-Go to your task manager

 

-Select the Performance Tab

 

-Click on Resource Monitor (requires administator rights)

 

-Click on the Memory tab

 

-Type ser and look for server.exe (You can also organize by name clicking the Image button)

 

-Stop server.exe and start your installation!

 

Now enjoy 3ds Max However you want!

Thanks for the help:  ish :smileyhappy:  now off to go put Oblivion Mods into skyrim!

*Expert Elite*
TravisNave
Posts: 10,439
Registered: ‎01-14-2005
Message 2 of 4 (318 Views)

Re: Server.exe Installation prevention

09-17-2013 03:18 PM in reply to: rustinc

Welcome to the community.  And I love your enthusiasm to get this working!  :smileyvery-happy:

 

Post a screenshot of your error and the installation log if you can.

 

Also, have you checked your Task Manager processes tab to see if server.exe is something running?  You might be able to end the process.  In my IT experience, server.exe is often times a trojan virus. 

 

Let me know.

Member
rustinc
Posts: 3
Registered: ‎09-17-2013
Message 3 of 4 (313 Views)

Re: Server.exe Installation prevention

09-17-2013 03:50 PM in reply to: TravisNave

Yes, I have checked my processes,  not sure how to acquire the instal logs as I am a novice,

 

I have considered a virus also so I am running Microsoft Security Essentials AND Spybot S&D full scans and if I find anything I will report back their results.

 

Thanks for the speedy replies!

Member
rustinc
Posts: 3
Registered: ‎09-17-2013
Message 4 of 4 (292 Views)

Re: Server.exe Installation prevention

09-17-2013 07:59 PM in reply to: rustinc

I fixed the problem

In order to fix this issue follow these steps:

 

-Go to your task manager

 

-Select the Performance Tab

 

-Click on Resource Monitor (requires administator rights)

 

-Click on the Memory tab

 

-Type ser and look for server.exe (You can also organize by name clicking the Image button)

 

-Stop server.exe and start your installation!

 

Now enjoy 3ds Max However you want!

Thanks for the help:  ish :smileyhappy:  now off to go put Oblivion Mods into skyrim!

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.