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serial number not working with Sketchbook upgrade

2 REPLIES 2
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Message 1 of 3
timaging
342 Views, 2 Replies

serial number not working with Sketchbook upgrade

Hi,

 

I just downloaded my upgrade. I put in my previous serial as well as what appears to be the product key and it didn't work.

 

so I'm running on a 15 day trial now. any help would be appreciated. I will email serial privately. you can reach me at dave@taylorimaging.com

 

thanks-

2 REPLIES 2
Message 2 of 3

Hi timaging,

 

Please send me a Private Message with your serial number. To do so, click on my profile name (simona.golisciano) and then on "Send this user a private message". I will then send you a solution via e-mail.

 

Thank you. 



Simona Golisciano
Message 3 of 3

this is all set. Apparently my serial number got "stuck" and they expedited it yesterday.

 

thanks for the followup!

Dave

 

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