I have Autodesk Inventor. It was previously installed on a different computer. That computer is being repalced. When I try to reinstall Inventor it says the serial number - that appears on the screen - is no good. How do I get the program activated?
Could you please send me your serial number via private message? (envelope icone next to your name)
I can check your serial to see where the problem come from.
Original serial number was xxx-xxxxxxxxx. During a live chat with Ricardo at Autodesk support, I was told the serial number "has been upgraded to the xxx-xxxxxxxx Autocad Inventor Suite 2011 English." I was also given a product code of 527C1. This new serial number did not work, which is not surprising since I only have Inventor 2010. ********************** ** LEGAL DISCLAIMER ** ********************** This E-mail message and any attachments may contain legally privileged, confidential or proprietary information. If you are not the intended recipient(s), or the employee or agent responsible for delivery of this message to the intended recipient(s), you are hereby notified that any dissemination, distribution or copying of this E-mail message is strictly prohibited. If you have received this message in error, please immediately notify the sender and delete this E-mail message from your computer.
I have removed the serial number information you provided below. Please note that sensitive information shouldn't be posted on public forums for security reasons.
Now, with regard to your AutoCAD Inventor Suite 2010, it has already been upgraded to 2011 serial number. Please send me private message (envelope above next to your name) and verify the company name that the license is registered to.
Thank you for your cooerpation.
I am having the same issue that this person is having. We are transfering the licenst from an old maching to a new one. When I try to run the license transfer utility, we get an error telling us that the serial number is invalad.
Please advise on what i should do next.
Typically the invalid serial number error is due to a license that has been upgraded and is nolonger on subscription. In order to troubleshoot further, can you please either send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number, or Contact my Registration and Activation colleagues here and ask them if the license has been upgraded.
I also am having this same issue with AutoCAD 2012. I have verified that the serial number I am using is correct per the autodesk subscription website. I am concurrently persuing a resolution through a technical support request (case number 07333613) I have submitted a request code and have received an activation code, but am unable to enter the activation code due to the autodesk server returning 'invalid serial number'. Do you have any suggestions on how to proceed?
I've taken ownership of your support request case. Can you please reply to the last email with a screen shot of the activation error so that I can troubleshoot further?
I downloaded the free version of AutoCAD 2012 through the student programs, but when I went to activate it on my computer it said it was an invalid serial number?