Serial number not recognized on stand-alone PC - Ecotect

[Anonymous]

Good Morning, All

My student installed Ecotect, but every time she accesses the program she is prompted to re-enter the serial number and product code.  However, when she does, it tells her there is an activated license.  Screen prints attached.

Any work-around?  Suggestions?

Thanx stax in advanxe!

This post had an attachment showing a serial number on this public forum

Edited by
Discussion_Admin

[david.lau]

If you are having problems, you will need to contact Product Registration and Authorization via phone or email:

http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778