Installation & Licensing

Installation & Licensing

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jdgmntday
Posts: 1
Registered: ‎02-23-2013
Message 1 of 2 (272 Views)

Serial Number is Invalid on MultiSeat Maya 2012

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02-25-2013 05:04 PM

I have a multi seat license for Maya 2012 with a copy installed at work and one at home. I recently reformatted my home hard drive and am trying to reinstall Maya, but it's saying my serial number is invalid. It's the same key as the my work machine - I copy-pasted it straight from the ProductInformation.txt file I had saved out. It was working fine before I reformatted. I understand I forgot to deactivate this install of the license before reformatting, but it should at least say the key is valid before giving me an error.

 

Thanks in advance

Ben

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joane.bonghanoy
Posts: 734
Registered: ‎06-06-2011
Message 2 of 2 (250 Views)

Re: Serial Number is Invalid on MultiSeat Maya 2012

02-26-2013 12:25 AM in reply to: jdgmntday

Hi

 

Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Serial Number so I can check it on my end. 



Joane Bonghanoy
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