Installation & Licensing

Installation & Licensing

Reply
New Member
1 Posts
0 Kudos
Registered: ‎02-23-2013
Post 1 of 2

Serial Number is Invalid on MultiSeat Maya 2012

285 Views, 1 Replies
02-25-2013 05:04 PM

I have a multi seat license for Maya 2012 with a copy installed at work and one at home. I recently reformatted my home hard drive and am trying to reinstall Maya, but it's saying my serial number is invalid. It's the same key as the my work machine - I copy-pasted it straight from the ProductInformation.txt file I had saved out. It was working fine before I reformatted. I understand I forgot to deactivate this install of the license before reformatting, but it should at least say the key is valid before giving me an error.

 

Thanks in advance

Ben

Customer Service
938 Posts
71 Kudos
Registered: ‎06-06-2011
Post 2 of 2

Re: Serial Number is Invalid on MultiSeat Maya 2012

02-26-2013 12:25 AM in reply to: jdgmntday

Hi

 

Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Serial Number so I can check it on my end. 



Joane Bonghanoy
Post to the Community

Have questions about Autodesk products? Ask the community.

New Post