my serial number and product key have dissapeared from the download screen after my internet disconnected and i dont know how to retreve them, that is if you can.
any suggestions would be helpful thanks 🙂
Hi @Anonymous and welcome to the Autodesk Community!
There are three places students and teachers can find their serial numbers:
During product download
From the download email
After downloading software
Please see this Autodesk Solution for further information. If you have any other questions be sure to let us know. Thank you!
Hi @Anonymous,
You can download your software from the Education Community. If you're having download issues please elaborate on the issue by providing screenshots of any errors or the specific problem that you are experiencing. We look forward to your response. Thanks!