Installation & Licensing

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Member
ten_max
Posts: 3
Registered: ‎04-30-2013
Message 1 of 6 (332 Views)

Serial number and product key not working!! Please Help.

332 Views, 5 Replies
04-30-2013 10:50 AM

Hi,

-I'm trying to download the 3 year student version of Maya 2010.

-but the serial number and product key are "Invalid".

 

-I also made a new account, but the new serial number and product key do not work either.

 

So, i have not been able to install and activate Maya 2010. Is there any way i could fix this issue?

 

Thanks.

*Expert Elite*
TravisNave
Posts: 10,499
Registered: ‎01-14-2005
Message 2 of 6 (319 Views)

Re: Serial number and product key not working!! Please Help.

04-30-2013 11:12 AM in reply to: ten_max

A three-year lease on 2010 has already expired.  You might apply for 2014 student licenses. 

Member
ten_max
Posts: 3
Registered: ‎04-30-2013
Message 3 of 6 (309 Views)

Re: Serial number and product key not working!! Please Help.

04-30-2013 02:36 PM in reply to: TravisNave

I had no idea free student version of maya 2010 was no longer available.

-I guess that means i'm going to have to upgrade my OS if i want a student version.

Thank you for notifying me Travis.

Community Manager
philip.s
Posts: 2,627
Registered: ‎09-27-2011
Message 4 of 6 (298 Views)

Re: Serial number and product key not working!! Please Help.

04-30-2013 04:22 PM in reply to: ten_max

Hello Tenzin,

 

As of today Maya 2010 is available in the Education Community and if you were to obtain a new license of it would still be valid for a full 3 years.

With that being said I was able to locate a Maya 2010 license attached to your email address and everything appears to be correctly setup in our system. Can you please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with a screen shot of the installation screen and the licensing info that's showing as invalid?



Philip Schmelzer
Member
ten_max
Posts: 3
Registered: ‎04-30-2013
Message 5 of 6 (268 Views)

Re: Serial number and product key not working!! Please Help.

05-02-2013 10:17 PM in reply to: philip.s

Hi Philip,

 

I sent you a private message two nights ago, with screenshots of the Error i receive when i use my Serial Number.

Please reply soon.

 

Thank you for the help.

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 6 of 6 (262 Views)

Re: Serial number and product key not working!! Please Help.

05-02-2013 11:39 PM in reply to: ten_max

Dear ten_max:

 

Would it be possible to send the same information to  me? Please send it to through private message. Phil is currently out of the office and I'd like to help. :smileyhappy:

 

Best Regards,

 



Arlin Bibat
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