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Serial Number and product key not sent with email

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Message 1 of 3
Dirtnaps
435 Views, 2 Replies

Serial Number and product key not sent with email

I ordered a copy of Sketchbook Pro 7 yesterday morning but never recieved the product key or serial number. It's been past the 24 hours the confermation email stated it could take.

Would someone send it too me please.

Order No: xxxxxxxxxxx

2 REPLIES 2
Message 2 of 3
joane.bonghanoy
in reply to: Dirtnaps

Hi @Dirtnaps,

 

An Order Confirmation email was sent to you with the Order #, Serial # and Product Key. Please check your SPAM folder if you cannot see such email in your Inbox.

 

I sent via Private Message as well (small envelope beside your Profile Name) your License details, in case you really cannot locate the email. 



Joane Bonghanoy
Message 3 of 3

thank you

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