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Serial Number and product key not sent with email

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Message 1 of 2
Bria94
293 Views, 1 Reply

Serial Number and product key not sent with email

I order Sketchbook Pro a few days ago and I haven't received the serial number and product key. It's been past the 24 hours it promised.

Can someone please send it too me, please.

Order number: 9269263035 

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jessica.t
in reply to: Bria94

Hi Bria,

 

I have contacted customer service with your Autodesk Online Store order number and someone from that team will contact you as soon as the order issue is resolved. Sincere apologies for the inconvenience! If you need anything in the meantime please let me know.

 

Thank you!



Jessica Thrasher

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