Installation & Licensing

Installation & Licensing

Reply
New Member
promax2013
Posts: 1
Registered: ‎07-17-2013
Message 1 of 2 (76 Views)

SERIAL NUMBER AND PRODUCT KEY not received..

76 Views, 1 Replies
07-17-2013 05:20 AM

Hi

 

Purchased 3ds Max on 15th July 2013. Received e-mail only with SKU number.

Like others, I found this forum and by fluke I happened to read it takes 24 to 48 hours

to recieve serial and product key after purchase.... It would be nice if this had been stated at least in the

order confirmation e-mail, as it is annoying not knowing what to do next after paying

that amount of money for a software.....

 

I hope it is possible to receive the serial and roduct key as soon as possible.

 

ORDER no.  24079321524

 

Thanks. M.C.

 

Customer Service
celine.manca
Posts: 137
Registered: ‎03-14-2011
Message 2 of 2 (72 Views)

Re: SERIAL NUMBER AND PRODUCT KEY not received..

07-17-2013 05:27 AM in reply to: promax2013

Hello M.C.

 

Our apologies for this delay.

 

I will send you your serial number by private message in a minute.

 

Thanks!



Celine Manca
Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Do you have 60 seconds to spare? The Autodesk Community Team is revamping our site ranking system and we want your feedback! Please click here to launch the 5 question survey. As always your input is greatly appreciated.