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Same errors as everyone else, Maya 2015 won't install

3 REPLIES 3
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Message 1 of 4
ch1b1kan
456 Views, 3 Replies

Same errors as everyone else, Maya 2015 won't install

Hello, I am having pretty much the same problem as everybody else with the 1603 and 1619 errors. Not like it will shed any more light on the subject, but here's my install log:

 

2014/12/18:01:32:41 Uncle Flow MUSHASHI === Setup started on MUSHASHI by Uncle Flow ===
2014/12/18:01:32:41 Uncle Flow MUSHASHI Path_Length: 143
2014/12/18:01:32:41 Uncle Flow MUSHASHI Current Directory C:\Autodesk\Autodesk_Maya_2015_R1_dlm
2014/12/18:01:32:41 Uncle Flow MUSHASHI Launch
2014/12/18:01:32:41 Uncle Flow MUSHASHI CommandLine
2014/12/18:01:32:41 Uncle Flow MUSHASHI Path_Length: 143
2014/12/18:01:32:41 Uncle Flow MUSHASHI Current Directory C:\Users\UNCLEF~1\AppData\Local\Temp\_AIE3C9.tmp
2014/12/18:01:32:43 Uncle Flow MUSHASHI === Setup ended ===

2014/12/18:01:32:42 Uncle Flow MUSHASHI === Setup started on MUSHASHI by Uncle Flow ===
2014/12/18:01:32:42 Uncle Flow MUSHASHI Path_Length: 143
2014/12/18:01:32:42 Uncle Flow MUSHASHI Current Directory C:\Users\UNCLEF~1\AppData\Local\Temp\_AIE3C9.tmp
2014/12/18:01:32:42 Uncle Flow MUSHASHI Launch
2014/12/18:01:32:43 Uncle Flow MUSHASHI PageOpen LaunchDialog
2014/12/18:01:33:01 Uncle Flow MUSHASHI PageOpen LicenseDialog
2014/12/18:01:33:07 Uncle Flow MUSHASHI PageOpen ProductInfoDialog
2014/12/18:01:33:39 Uncle Flow MUSHASHI PageOpen ProductSelectionDialog2
2014/12/18:01:34:00 Uncle Flow MUSHASHI PageOpen FullProgressDialog
2014/12/18:01:34:00 Uncle Flow MUSHASHI Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\Autodesk_Maya_2015_R1_dlm\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2014/12/18:01:34:05 Uncle Flow MUSHASHI Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2014/12/18:01:34:05 Uncle Flow MUSHASHI Installing Microsoft Visual C++ 2012 Redistributable (x64): "C:\Autodesk\Autodesk_Maya_2015_R1_dlm\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2014/12/18:01:34:16 Uncle Flow MUSHASHI Install Microsoft Visual C++ 2012 Redistributable (x64) Succeeded
2014/12/18:01:34:16 Uncle Flow MUSHASHI Installing .NET Framework Runtime 4.0: "C:\Autodesk\Autodesk_Maya_2015_R1_dlm\3rdParty\NET\4\wcu\dotNetFramework\dotNetFx40_Full_x86_x64.exe" /q
2014/12/18:01:34:29 Uncle Flow MUSHASHI Install .NET Framework Runtime 4.0 Failed Failure is ignored, Result=1603
2014/12/18:01:34:29 Uncle Flow MUSHASHI Installing .NET Framework Runtime 4.0 KB2468871: "C:\Autodesk\Autodesk_Maya_2015_R1_dlm\3rdParty\NET\4\wcu\dotNetFramework\NDP40-KB2468871-v2-x64.exe" /q /norestart
2014/12/18:01:34:39 Uncle Flow MUSHASHI Install .NET Framework Runtime 4.0 KB2468871 Failed Installation aborted, Result=1603
2014/12/18:01:34:39 Uncle Flow MUSHASHI Rollback Microsoft Visual C++ 2012 Redistributable (x64) Failed Installation aborted, Result=1619
2014/12/18:01:34:39 Uncle Flow MUSHASHI Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Installation aborted, Result=1619

 

 

Unfortunately for me, none of the fixes that work for everbody else work for me. I have followed the steps to prepping your computer for the download. I have tried all the options for downloading and installing. I have uninstalled and removed .NET and VC12. I used Virtual Assistant. I have done all this and more countless times. For over a week. I'm hoping I'm missing something obvious.

3 REPLIES 3
Message 2 of 4
m_latz
in reply to: ch1b1kan

Have you tried to manually execute:

 

"C:\Autodesk\Autodesk_Maya_2015_R1_dlm\3rdParty\NE​T\4\wcu\dotNetFramework\dotNetFx40_Full_x86_x64.ex​e"

 

Select in windows explorer, right mouse click and "Run as Administrator".

 

Message 3 of 4
ch1b1kan
in reply to: m_latz

Sorry, I had to resume life for a moment. Thank you for your response. Um, I just tried that and got this report:

 

 

OS Version = 6.1.7601, Platform 2, Service Pack 1
OS Description = Windows 7 - x64 Service Pack 1

 

CommandLine = E:\1beee590f0367e54881a217b\\Setup.exe /x86 /x64
TimeZone = Pacific Standard Time
Initial LCID = 1033
 
Using Simultaneous Download and Install mechanism
 
Operation: Installing
Package Name = Microsoft .NET Framework 4 Setup
Package Version = 4.0.30319
User Experience Data Collection Policy: AlwaysUploaded
 
 
 
Number of applicable items: 11
 
 
 
 
Exe (E:\1beee590f0367e54881a217b\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
ServiceControl operation succeeded!
ServiceControl operation succeeded!
Exe (E:\1beee590f0367e54881a217b\Windows6.1-KB958488-v6001-x64.msu) failed with 0x240006 - (null).
Exe (E:\1beee590f0367e54881a217b\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
MSI (E:\1beee590f0367e54881a217b\netfx_Core_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4 Setup_20141219_194222813-MSI_netfx_Core_x64.msi.txt
 

Final Result: Installation failed with error code: (0x80070002), "The system cannot find the file specified. " (Elapsed time: 0 00:00:08).

 

 

I did it after "preparing my computer" ( clearing temp drive, deleting all previous autodesk files, and doing a fresh "browser download", etc.). So, E is my storage driv that used to be a main drive. Should I delete all those files such as "E:\1beee590f0367e54881a217b\netfx_Core_x64.msi" to get it to stop targeting my storage drive?

Message 4 of 4
ch1b1kan
in reply to: ch1b1kan

Okay, I disconnected my storage drive and everything installed fine. Now to figure out how to get storage back on line without messing things up, but that's for another website entirely...

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