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Active Member
troy.wright
Posts: 6
Registered: ‎03-06-2013
Message 1 of 6 (880 Views)

Revit MEP Update Release 3 Install Error code 1603

880 Views, 5 Replies
06-17-2013 04:22 PM

Hello.

 

I am Currently runing Revit MEP 2013 Update 2 and have tried to install the update 3. I have the correct file and am using administrator privelages, however I get error code 1603.

 

I have tried searching online for a solution and came up with nothing, except that the error code 1603 is generic. 

 

I have attached my log files too so hopefully you can help.

 

Thanks,

 

Troy

Employee
tony.michniewicz
Posts: 151
Registered: ‎11-29-2001
Message 2 of 6 (838 Views)

Re: Revit MEP Update Release 3 Install Error code 1603

06-19-2013 06:19 AM in reply to: troy.wright

I haven't seen a 1603 error with the 2013 Update Release 3 installs yet but initial suggestion would be to reboot your system, delete the contents of the Windows temp folder (accessible by typing %temp% in Windows Explorer) and then running the install again.

 

Tony Michniewicz

Autodesk Revit QA

Active Member
troy.wright
Posts: 6
Registered: ‎03-06-2013
Message 3 of 6 (827 Views)

Re: Revit MEP Update Release 3 Install Error code 1603

06-19-2013 03:25 PM in reply to: tony.michniewicz

Thanks for your response Tony. 

 

Unfortunately I have already tried these steps many times to no avail.

 

Did my install log give any hints?

 

Thanks

Troy

Employee
tony.michniewicz
Posts: 151
Registered: ‎11-29-2001
Message 4 of 6 (812 Views)

Re: Revit MEP Update Release 3 Install Error code 1603

06-20-2013 07:22 AM in reply to: troy.wright

Yes, your log file indicates that the update is not finding the expected version of Revit MEP and this is why the installation fails.  With that in mind, UR3 should be able to be installed on the original version of RME 2013 (20120221_2030), UR1 (20120716_1115) or UR2 (20121003_2115).  The easiest way to check your current version of Revit is to access the About dialog where the build number will be displayed in the upper right corner.  In addition to your current build number, it would be good to know if you installed anything else related to RME 2013, including hotfixes, add-ins or other modifications.

 

Tony Michniewicz

Autodesk Revit QA

Active Member
troy.wright
Posts: 6
Registered: ‎03-06-2013
Message 5 of 6 (805 Views)

Re: Revit MEP Update Release 3 Install Error code 1603

06-20-2013 03:56 PM in reply to: tony.michniewicz

Hi Tony,

 

My Revit version is 20121003_2115(x64) Update Release 2.

The file I am using to update is Autodesk_Revit_MEP_2013-x64_Update3.

 

Is that correct? I also tried the BDSU one and it doesn't work.

 

With regard to hotfixes and other software:

Autodesk Revit MEP 2013 Space Naming Utility

Autodesk Revit Model Review 2013

Batch Print for Autodesk Revit 2013

eTransmit for Autodesk Revit 2013

Hotfix - Autodesk Revit 2013 - Stability, Productivity and Server

 

Other than that I have a couple of addins such as coins auto selection box.

 

 

Plus I have Revit versions 2011 and 2012 with the same updates as above.

 

Thanks,

Troy

Employee
tony.michniewicz
Posts: 151
Registered: ‎11-29-2001
Message 6 of 6 (786 Views)

Re: Revit MEP Update Release 3 Install Error code 1603

06-21-2013 01:15 PM in reply to: troy.wright

Hmm, this is a strange one since your current build is one that is targeted by Update Release 3.  I ran through several tests to see if I could reproduce this problem using the add-ins and hotfix that you have installed but Update Release 3 installed properly in each case.

 

My next suggestion would be to reinstall Revit MEP 2013 using the following steps:

1. Access the Windows Control Panel.

2. Under the Programs category, click Uninstall a program.

3. Select the Revit MEP 2013 entry from the list of programs, then click Uninstall.

4. Click Repair or Reinstall.

5. Enable the Reinstall option and click Reinstall.

 

This process should restore the "expected" (in this case Revit MEP 2013 Update Release 2) version of the Revit MEP 2013 installation files, which may allow you to successfully install Update Release 3.  If this works, please note that you will need to apply the Autodesk Revit 2013 - Stability, Productivity and Server hotfix again because the updated version of these files will be overwritten during the reinstall.

 

Tony Michniewicz

Autodesk Revit QA

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