Revit License error 0.0.0 on opening

[masdtaylor]

We are unable to open Revit. When we attempt to open revit we receive the following error

Valid license could not be obtained by the network license manager. [0.0.0]

We are able to open other parts of the suite (autocad, autocad mechanical, etc).

Our license server is running on a windows 2008 r2 VM, the MAC address of the NIC on the VM matches the MAC address in the license.

When I go into LMTOOLS and perform a status enquiry, it spits out

--------
Status
--------
Flexible License Manager status on Thu 9/12/2013 10:53

[Detecting lmgrd processes...]
License server status: 27000@licserv
License file(s) on licserv: C:\Program Files\Autodesk\Autodesk Network License Manager\AUTODESK2014.lic:

licserv: license server UP (MASTER) v11.11

Vendor daemon status (on licserv):

adskflex: UP v11.11
Feature usage info:

Users of 86112EMS_2014_0F: (Total of 125 licenses issued; Total of 0 licenses in use)

results of licenseparser.com are

Configuration Information

Parsed License File AUTODESK2014.lic

License Type Single / Distributed

Computer / Hostname licserv

MAC Address / Host ID 000c295d419e

Specified Port First Available

Increments Matched

Seats 125

Feature Autodesk Education Master Suite 2014

Feature Code 86112EMS_2014_0F

Serial Number XXX-XXXXXXXX

Issue Date 24-Jul-2013

Expiration 23-jul-2016

Any help you can provide would be greatly appreciated!

Taylor Hammerling

MASD Network Engineer

[DarrenP]

read this: http://upandready.typepad.com/up_and_ready/2013/07/education-master-suite-2014-revit-2014.html?utm_s...

[dembkod]

masdtaylor,

Hello. Yes, you need to ensure you have downloaded and installed the correct version of Revit first. If you have Revit installed and is still giving 0,0,0 errors, either your license file has been cut to only include an INCREMENT portion (no Package) or you are pointing to an old license manager that just does not have the license present.

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