Installation & Licensing

Installation & Licensing

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Member
liamwhitmore
Posts: 4
Registered: ‎10-29-2012
Message 1 of 9 (1,772 Views)

Revit Installation problems

1772 Views, 8 Replies
10-29-2012 06:27 AM

Hi, i've spent like 5 hours renaming files, moving files re-installing and uninstalling lot of programs and still get error message.

Installing Microsoft Visual C++ 2005 Redistributable (x64): H:\Autodesk\Autodesk_Revit_2013_English_Win_32-64bit\3rdParty\x64\VCRedist\2005\vcredist_x64.exe /q:a /T:C:\Windows\temp /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Liam#\AppData\Local\Temp\vcredist_x64_2005.log"" "
2012/10/29:13:11:43    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2005 Redistributable (x64)    Failed    Installation aborted, Result=2
Is the error message which i am currently getting, does anyone know anyway to solve this with out having to reinstall windows, as i have alot of data and no where to put it.

 

Thanks,

 

Liam

Employee
DannyHubbard
Posts: 327
Registered: ‎05-17-2007
Message 2 of 9 (1,761 Views)

Re: Revit Installation problems

10-29-2012 08:03 AM in reply to: liamwhitmore

Liam,

 

Can you post the "C:\Users\Liam#\AppData\Local\Temp\vcredist_x64_2005.log" file, should have more information as to why the redistributable cannot be installed.

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
Member
liamwhitmore
Posts: 4
Registered: ‎10-29-2012
Message 3 of 9 (1,753 Views)

Re: Revit Installation problems

10-29-2012 08:41 AM in reply to: liamwhitmore

ummm, i check my temp files, however that file is not present anywhere on my computer. i've searched each one of my harddrives and stilll nothing.

New Member
melissam
Posts: 1
Registered: ‎01-07-2010
Message 4 of 9 (1,748 Views)

Re: Revit Installation problems

10-29-2012 09:27 AM in reply to: liamwhitmore

I get a similar error in trying to install Revit MEP 2013.  I cannot locate the temporary file but the error code is 1639.  When you click on the link (from trying to install and it comes back stating it had failed), the biggest item I saw was C++2005 version.  However, on the help portion of that link, it only listed error code 1609, not the 1639 as I was having.

Employee
DannyHubbard
Posts: 327
Registered: ‎05-17-2007
Message 5 of 9 (1,741 Views)

Re: Revit Installation problems

10-29-2012 10:24 AM in reply to: liamwhitmore

Liam,

 

You could try installing the Redistributable directly from Microsoft then run the Setup for Revit again.

http://www.microsoft.com/en-us/download/details.aspx?id=18471

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
Member
liamwhitmore
Posts: 4
Registered: ‎10-29-2012
Message 6 of 9 (1,727 Views)

Re: Revit Installation problems

10-29-2012 02:39 PM in reply to: DannyHubbard

Thanks danny,

There was a problem with the 2005 C++, but i was able to repair the 2008 C++, however it failed to install again, and this error appeared now:

 

2012/10/29:21:30:25    Liam#    LIAM-PC    === Setup started on LIAM-PC by Liam# ===
2012/10/29:21:30:25    Liam#    LIAM-PC    Launch
2012/10/29:21:30:37    Liam#    LIAM-PC    PageOpen    LaunchDialog        
2012/10/29:21:30:41    Liam#    LIAM-PC    PageOpen    LicenseDialog        
2012/10/29:21:30:43    Liam#    LIAM-PC    PageOpen    ProductInfoDialog        
2012/10/29:21:31:36    Liam#    LIAM-PC    PageOpen    ProductSelectionDialog2        
2012/10/29:21:31:57    Liam#    LIAM-PC    PageOpen    FullProgressDialog        
2012/10/29:21:31:57    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2010 SP1 Redistributable (x86): C:\Program Files (x86)\Autodesk\3rdParty\x86\VCRedist\2010SP1\vcredist_x86.exe /q /norestart
2012/10/29:21:32:06    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2010 SP1 Redistributable (x86)    Succeeded    
2012/10/29:21:32:06    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2010 SP1 Redistributable (x64): C:\Program Files (x86)\Autodesk\3rdParty\x64\VCRedist\2010SP1\vcredist_x64.exe /q /norestart
2012/10/29:21:32:16    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2010 SP1 Redistributable (x64)    Succeeded    
2012/10/29:21:32:16    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2008 KB958314 (ATL) (x86):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Program Files (x86)\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/10/29:21:32:22    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2008 KB958314 (ATL) (x86)    Succeeded    
2012/10/29:21:32:22    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2008 KB958314 (MFC) (x86):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Program Files (x86)\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/10/29:21:32:33    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2008 KB958314 (MFC) (x86)    Succeeded    
2012/10/29:21:32:33    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2008 KB958314 (CRT) (x86):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Program Files (x86)\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/10/29:21:32:44    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2008 KB958314 (CRT) (x86)    Succeeded    
2012/10/29:21:32:44    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Program Files (x86)\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/10/29:21:32:53    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86)    Succeeded    
2012/10/29:21:32:53    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2008 KB958314 (ATL) (x64):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Program Files (x86)\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/10/29:21:32:58    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2008 KB958314 (ATL) (x64)    Succeeded    
2012/10/29:21:32:58    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2008 KB958314 (MFC) (x64):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Program Files (x86)\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/10/29:21:33:09    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2008 KB958314 (MFC) (x64)    Succeeded    
2012/10/29:21:33:09    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2008 KB958314 (CRT) (x64):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Program Files (x86)\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/10/29:21:33:18    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2008 KB958314 (CRT) (x64)    Succeeded    
2012/10/29:21:33:18    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2008 KB958314 (OpenMP) (x64):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Program Files (x86)\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/10/29:21:33:26    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2008 KB958314 (OpenMP) (x64)    Succeeded    
2012/10/29:21:33:26    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): C:\Program Files (x86)\Autodesk\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Liam#\AppData\Local\Temp\vcredist_x86_2005.log"" "
2012/10/29:21:33:26    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86)    Failed    Installation aborted, Result=1603
2012/10/29:21:33:32    Liam#    LIAM-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (OpenMP) (x64)    Succeeded    
2012/10/29:21:33:36    Liam#    LIAM-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (CRT) (x64)    Succeeded    
2012/10/29:21:33:42    Liam#    LIAM-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (MFC) (x64)    Succeeded    
2012/10/29:21:33:46    Liam#    LIAM-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (ATL) (x64)    Succeeded    
2012/10/29:21:33:50    Liam#    LIAM-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86)    Succeeded    
2012/10/29:21:33:55    Liam#    LIAM-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (CRT) (x86)    Succeeded    
2012/10/29:21:33:59    Liam#    LIAM-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (MFC) (x86)    Succeeded    
2012/10/29:21:34:02    Liam#    LIAM-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (ATL) (x86)    Succeeded    
2012/10/29:21:34:02    Liam#    LIAM-PC    Rollback    Microsoft Visual C++ 2010 SP1 Redistributable (x64)    Failed    Installation aborted, Result=1619
2012/10/29:21:34:02    Liam#    LIAM-PC    Rollback    Microsoft Visual C++ 2010 SP1 Redistributable (x86)    Failed    Installation aborted, Result=1619

Hope this helps us get to the bottom of the problem.

Member
liamwhitmore
Posts: 4
Registered: ‎10-29-2012
Message 7 of 9 (1,620 Views)

Re: Revit Installation problems

11-18-2012 12:34 PM in reply to: DannyHubbard

hi sorry to bring this up again,

 

I've been away. Right trying to reinstall the 2005 SP1 X64 package:

Leads to - <C:\Users\LiamAppData\Local\Temp\IXP001.TMP\VCREDI~2.EXE

 

doing the same witht he 86 version leads to :

<C:\Users\LiamAppData\Local\Temp\IXP000.TMP\VCREDI~1.EXE

 

Tried to install again and this is what i got :

2012/11/18:20:35:04    Liam#    LIAM-PC    === Setup started on LIAM-PC by Liam# ===
2012/11/18:20:35:04    Liam#    LIAM-PC    Launch
2012/11/18:20:35:12    Liam#    LIAM-PC    === Setup ended ===

2012/11/18:20:35:06    Liam#    LIAM-PC    === Setup started on LIAM-PC by Liam# ===
2012/11/18:20:35:06    Liam#    LIAM-PC    Launch
2012/11/18:20:35:11    Liam#    LIAM-PC    PageOpen    LaunchDialog        
2012/11/18:20:35:24    Liam#    LIAM-PC    PageOpen    LicenseDialog        
2012/11/18:20:35:26    Liam#    LIAM-PC    PageOpen    ProductInfoDialog        
2012/11/18:20:36:11    Liam#    LIAM-PC    PageOpen    ProductSelectionDialog2        
2012/11/18:20:37:32    Liam#    LIAM-PC    PageOpen    ProductInfoDialog        
2012/11/18:20:37:34    Liam#    LIAM-PC    PageOpen    ProductSelectionDialog2        
2012/11/18:20:37:45    Liam#    LIAM-PC    PageOpen    FullProgressDialog        
2012/11/18:20:37:46    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2008 KB958314 (ATL) (x86):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="H:\Autodesk\Autodesk_Revit_2013_English_Win_32-64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/11/18:20:37:54    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2008 KB958314 (ATL) (x86)    Succeeded    
2012/11/18:20:37:54    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2008 KB958314 (MFC) (x86):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="H:\Autodesk\Autodesk_Revit_2013_English_Win_32-64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/11/18:20:38:08    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2008 KB958314 (MFC) (x86)    Succeeded    
2012/11/18:20:38:08    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2008 KB958314 (CRT) (x86):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="H:\Autodesk\Autodesk_Revit_2013_English_Win_32-64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/11/18:20:38:19    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2008 KB958314 (CRT) (x86)    Succeeded    
2012/11/18:20:38:19    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="H:\Autodesk\Autodesk_Revit_2013_English_Win_32-64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/11/18:20:38:30    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86)    Succeeded    
2012/11/18:20:38:30    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2008 KB958314 (ATL) (x64):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="H:\Autodesk\Autodesk_Revit_2013_English_Win_32-64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/11/18:20:38:36    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2008 KB958314 (ATL) (x64)    Succeeded    
2012/11/18:20:38:36    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2008 KB958314 (MFC) (x64):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="H:\Autodesk\Autodesk_Revit_2013_English_Win_32-64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/11/18:20:38:54    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2008 KB958314 (MFC) (x64)    Succeeded    
2012/11/18:20:38:54    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2008 KB958314 (CRT) (x64):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="H:\Autodesk\Autodesk_Revit_2013_English_Win_32-64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/11/18:20:39:07    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2008 KB958314 (CRT) (x64)    Succeeded    
2012/11/18:20:39:07    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2008 KB958314 (OpenMP) (x64):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="H:\Autodesk\Autodesk_Revit_2013_English_Win_32-64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/11/18:20:39:18    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2008 KB958314 (OpenMP) (x64)    Succeeded    
2012/11/18:20:39:18    Liam#    LIAM-PC    Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): H:\Autodesk\Autodesk_Revit_2013_English_Win_32-64bit\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Liam#\AppData\Local\Temp\vcredist_x86_2005.log"" "
2012/11/18:20:39:18    Liam#    LIAM-PC    Install    Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86)    Failed    Installation aborted, Result=1603
2012/11/18:20:39:25    Liam#    LIAM-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (OpenMP) (x64)    Succeeded    
2012/11/18:20:39:30    Liam#    LIAM-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (CRT) (x64)    Succeeded    
2012/11/18:20:39:35    Liam#    LIAM-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (MFC) (x64)    Succeeded    
2012/11/18:20:39:39    Liam#    LIAM-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (ATL) (x64)    Succeeded    
2012/11/18:20:39:44    Liam#    LIAM-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86)    Succeeded    
2012/11/18:20:39:49    Liam#    LIAM-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (CRT) (x86)    Succeeded    
2012/11/18:20:39:55    Liam#    LIAM-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (MFC) (x86)    Succeeded    
2012/11/18:20:39:59    Liam#    LIAM-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (ATL) (x86)    Succeeded   

 

Please help me :smileysad:,

 

Thanks

New Member
bisforbritni
Posts: 2
Registered: ‎03-09-2013
Message 8 of 9 (1,278 Views)

Re: Revit Installation problems

03-12-2013 03:17 AM in reply to: liamwhitmore

Hello.

I keep getting the same error:

Error 1935. An error occured during the installation of assembly 'Microsoft.VC90.ATL,version"9.0.30729.177",publicKeyToken="1fc8b3b9a1e18e3b",processArchitecture="x86",type="win32".Please refer to Help and Support for more information

 

The log file says:

Installing Microsoft Visual C++ 2008 KB958314 (ATL) (x86):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Britni\Desktop\Autodesk_Revit_2013_English_Win_32bit-64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 

I have Win 7 64-bit and have uninstalled Visual C++ 2008 and 2010 and only have Visual C++2005 on my machine. I have tried "Download Now" and "Browser Download" and both fail. Please assist. Thank you

Employee
DannyHubbard
Posts: 327
Registered: ‎05-17-2007
Message 9 of 9 (1,271 Views)

Re: Revit Installation problems

03-12-2013 04:31 AM in reply to: bisforbritni

You should probably start with this document from Microsoft on the error you are getting.

http://support.microsoft.com/kb/970652

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
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