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Revit install - error 1335

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schneiderarch
Explorer
1022 Views, 3 Replies
‎05-28-2014 08:15 PM
‎05-28-2014 08:15 PM

Revit install - error 1335

Hi, I am attempting to install Revit 2014 on my computer, and have received an error.  I have tried all three download methods, and have had no luck with any.  I am enclosing a screen capture of the error message.  I'd greatly appreciate anyone's guidance on this issue.

 

Just for some background:  I am installing from the Education Community site, straight to my new Dell desktop. I've checked the specs, and my system should be more than capable of handling the program, so I'm not sure what the problem could be.

 

Thanks

 

-Eric

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Message 2 of 4
TravisNave
Mentor
in reply to: schneiderarch
‎05-29-2014 09:05 AM
‎05-29-2014 09:05 AM

Make sure you are installing with local admin rights, UAC turned off, and anti-virus disabled.  You might also have better luck downloading from the virtual agent. 

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...

 

Good Luck!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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schneiderarch
Explorer
in reply to: TravisNave
‎06-01-2014 09:58 AM
‎06-01-2014 09:58 AM

still doesn't work.

 

what is a 'virtual agent'?

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joane.bonghanoy
Alumni
in reply to: schneiderarch
‎06-01-2014 10:34 PM
‎06-01-2014 10:34 PM

Eric,

 

Virtual Agent has some helpful FAQs on some common topics and it also has download links of Autodesk Products.

 

 



Joane Bonghanoy
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