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New Member
sjohnson259
Posts: 1
Registered: ‎11-17-2011
Message 1 of 5 (714 Views)

Revit failed installation

714 Views, 4 Replies
01-28-2012 12:42 PM

Ok so I recently bought a new laptop and I am trying to update it will all of the Architectural software that I had on my last.  However every time I attempt to download Revit 2012 it always tells me that the " installation is complete. Some products failed to install."  Honestly I am completely lost as to why this may be happening, and I am wondering if anyone has experienced this or is aware of some sort of bug with the installation on windows 7?

New Member
noorakela
Posts: 2
Registered: ‎01-28-2012
Message 2 of 5 (711 Views)

Re: Revit failed installation

01-28-2012 03:17 PM in reply to: sjohnson259

I'm having the same problem as well. The error log keeps giving me this message (at the end of the log):


2012/1/29:00:45:07    Name    NMSI    Installing Microsoft Visual C++ 2010 Redistributable (x86): C:\Autodesk\Autodesk_Revit_Architecture_2012_English_Win_32-64bit\3rdParty\x86\VCRedist\2010\vcredist_x86.exe /q /l C:\Users\Name\AppData\Local\Temp\vcredist_x86_2010.log
2012/1/29:00:45:09    Name    NMSI    Install    Microsoft Visual C++ 2010 Redistributable (x86)    Failed    Installation aborted, Result=1603


I'm running Windows 7 and have previously installed AutoCAD products (AutoCAD Architecture and an older version of Revit Architecture, though the latter was missing some key components) on it successfully.

 

I've read through the help site and found nothing that would assist me with this particular error.

 

I hope someone knows what this is about and how to fix it.

*Expert Elite*
TravisNave
Posts: 10,362
Registered: ‎01-14-2005
Message 3 of 5 (688 Views)

Re: Revit failed installation

01-30-2012 07:51 AM in reply to: noorakela

The most common work-around for this one is to uninstall your Visual C++ and then run your installer again.  The installation failes on the prerequisite because you likely have a newer version already installed. 

New Member
noorakela
Posts: 2
Registered: ‎01-28-2012
Message 4 of 5 (552 Views)

Re: Revit failed installation

04-15-2012 04:53 AM in reply to: TravisNave

Thank you for your answer, TravisNave.

 

For some reason, I cannot find the Visual C++ on my computer (the search only comes up with a few individual files - should I remove those?). Also, I've tried uninstalling the older version of Revit I tried (and failed) to install, and the program indeed doesn't show up on the Remove a Program list anymore. Yet it doesn't let me install the correct version.

 

Is there any workaround for this?

*Expert Elite*
TravisNave
Posts: 10,362
Registered: ‎01-14-2005
Message 5 of 5 (544 Views)

Re: Revit failed installation

04-15-2012 03:10 PM in reply to: noorakela

To Diagnose and Fix un-installation problems automatically, please see the new Microsoft tool for this here:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

For more information on the Autodesk KB Support article concerning the clean uninstall of Autdoesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

For all other installation problems on Windows XP SP2 or below consider using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:

http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...

 

 

Your product is failing to install because the prerequiste program required by the installer is newer than the version being installed. Please uninstall the prerequisite program causing the issue and run your installer again.

For more information about this process, please see my KB link here:


http://forums.autodesk.com/t5/Installation-Licensing/Some-Products-Fail-to-Install-Result-1603/td-p/...


 

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