Installation & Licensing

Installation & Licensing

Reply
Active Member
Thiefsie
Posts: 8
Registered: ‎06-20-2010
Message 1 of 3 (624 Views)
Accepted Solution

Revit Building Design Suite Premium 2013 Product Key Wrong

624 Views, 2 Replies
01-28-2013 08:51 PM

Hi There, Installing from the USB that I got from DHL today - it is not accepting my serial.

In particular the Product Key is being flagged as incorrect...

 

Does not matter if I actually use my legit serial or not...

 

Any help?

Customer Service
joane.bonghanoy
Posts: 686
Registered: ‎06-06-2011
Message 2 of 3 (616 Views)

Re: Revit Building Design Suite Premium 2013 Product Key Wrong

01-28-2013 09:20 PM in reply to: Thiefsie

Hi Thiefsie,

 

Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with the real Serial Number so I can check on my end. Include as well the Order Number, it starts with 705xxxxxx. 

 

 



Joane Bonghanoy
Active Member
Thiefsie
Posts: 8
Registered: ‎06-20-2010
Message 3 of 3 (612 Views)

Re: Revit Building Design Suite Premium 2013 Product Key Wrong

01-28-2013 09:33 PM in reply to: joane.bonghanoy

Hi Joane,

 

I cancelled and restarted the installation process and it works now??

 

Thank you.

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.