Installation & Licensing

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New Member
joel
Posts: 2
Registered: ‎12-04-2012
Message 1 of 13 (15,593 Views)

Revit 2014 Trial Download -- Network Failure

15593 Views, 12 Replies
05-01-2013 10:24 AM

I am attempting to install the Revit 2014 Trial using the Install Now button on the website.  After having successfully downloaded on one computer in our office, I cannot successfully download/install on identical computers.

 

I have tried this several times and always receive a "Network Failure" error, followed by a "Setup Initialization Failed -- Error downloading..." error (see attached images).

 

This is similar to the problem reported here:

http://forums.autodesk.com/t5/Installation-Licensing/Inventor-2014-Free-trial-installation-problem/m...

 

And here:

http://forums.augi.com/showthread.php?148959-Install-Error-Network-Failure

 

I long for the days when we could simply download an installer.

 

Please advise.

Community Manager
philip.s
Posts: 2,511
Registered: ‎09-27-2011
Message 2 of 13 (15,550 Views)

Re: Revit 2014 Trial Download -- Network Failure

05-01-2013 03:28 PM in reply to: joel

Welcome to the community Joel!

 

There are a few Install Now troubleshooting tips on our Up and Ready blog which might be worth looking into.

 

Outside of those I can tell you that we are in the process of building out a Revit 2014 browser download package, and can definitely let you know when it's available.



Philip Schmelzer
New Member
joel
Posts: 2
Registered: ‎12-04-2012
Message 3 of 13 (15,547 Views)

Re: Revit 2014 Trial Download -- Network Failure

05-01-2013 03:32 PM in reply to: philip.s

Thanks Philip -

 

I had already seen that article and tried opening several of those ports without any change in behavior.

 

Please let me know once a browser download package is available.

Also, what is a "browser download package"?

Finally, do you expect it to be available in days, weeks, or months?

 

Thanks!

Community Manager
philip.s
Posts: 2,511
Registered: ‎09-27-2011
Message 4 of 13 (15,539 Views)

Re: Revit 2014 Trial Download -- Network Failure

05-01-2013 04:01 PM in reply to: joel

The browser download package is what is essentially turned into a link that spawns the download from ones web browser. While not a guarantee, I would anticipate that it's available within the next week.



Philip Schmelzer
Community Manager
philip.s
Posts: 2,511
Registered: ‎09-27-2011
Message 5 of 13 (15,283 Views)

Re: Revit 2014 Trial Download -- Network Failure

05-09-2013 04:33 PM in reply to: philip.s

Confirming that Revit 2014 direct browser download links are now available in Matt, our Virtual Assistant!

 

From Matt: Download and Installation -> Software Download Links -> I need to redownload my product -> Autodesk Revit Products -> Autodesk Revit.



Philip Schmelzer
New Member
dave.j.norton
Posts: 1
Registered: ‎09-11-2013
Message 6 of 13 (11,327 Views)

Re: Revit 2014 Trial Download -- Network Failure

09-11-2013 10:44 AM in reply to: philip.s

Hey, Im also havign the same issue on REVIT 2013, it keeps going to network failure... im not too computer savy, where do i put the network ports in. thanks!
dave

Community Manager
philip.s
Posts: 2,511
Registered: ‎09-27-2011
Message 7 of 13 (11,302 Views)

Re: Revit 2014 Trial Download -- Network Failure

09-11-2013 02:03 PM in reply to: dave.j.norton

Welcome to the community Dave!

 

Can you make sure that you're not closing or refreshing the web page immediately after you click Install Now, and are waiting for the <abc>_Setup.exe to download and run?

 

As one of the causes listed is that a firewall could be blocking the necessary ports,have you tried temporarily disabling your firewall or opening up ports 80 and 443?

 

How to open a port in Windows 7

 

If that doesn't work, you may want to consider using one of the alternative download methods, specifically Browser Download which can be accessed via Matt, our Virtual Agent.

 

Here to help if additional assistance is needed, otherwise please accept as a solution so that others can benefit from this information.



Philip Schmelzer
New Member
yplatko
Posts: 1
Registered: ‎06-13-2013
Message 8 of 13 (6,671 Views)

Re: Revit 2014 Trial Download -- Network Failure

12-30-2013 11:26 PM in reply to: philip.s

I recently got a new computer and i am trying to download the student version of revit 2013&2014 and autocad 2013&2014. Half way through installation I get the "network failure" error. I have tried to run it as admin; to disable my firewall and then run it; to run it with my antivirus temporarily disabled; to open ports 80 & 443 and nothing has worked so far. I have also tried the different methods of downloading/installing. I have windows 7 (64bit). Is there a solution to this problem. I got a new computer to be able to run these programs faster but now I cant even download them. Please give me some suggestions on how to fix this. thanks! 

*Expert Elite*
TravisNave
Posts: 10,269
Registered: ‎01-14-2005
Message 9 of 13 (6,651 Views)

Re: Revit 2014 Trial Download -- Network Failure

12-31-2013 06:31 AM in reply to: yplatko
New Member
leandroenir
Posts: 1
Registered: ‎07-04-2014
Message 10 of 13 (1,706 Views)

Re: Revit 2014 Trial Download -- Network Failure

07-04-2014 09:51 AM in reply to: yplatko

Did you solve this problem? becouse i'm with the same...and i didn't find in this guy's link!

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