Installation & Licensing

Installation & Licensing

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New Member
rhoefshutter
Posts: 1
Registered: ‎01-22-2013
Message 1 of 4 (269 Views)

Revit 2013 install help!

269 Views, 3 Replies
01-22-2013 04:46 PM

I am taking revit in college and my class just started today.  So as a student we get to use the free student version.  When i am trying to install it has been installing saying "Installing Akamai Netsession Interface"  and has been stuck on it for about 7 hours and i am not sure if it is actually installing or if it just had gotten stuck.  Need help please. Need for class.

Community Manager
philip.s
Posts: 2,627
Registered: ‎09-27-2011
Message 2 of 4 (237 Views)

Re: Revit 2013 install help!

01-23-2013 05:01 PM in reply to: rhoefshutter

Hello Rodney,

 

It sounds like you were using either the Install Now or Download Now method as they utilize an Akamai software, and that error typically means there's a connection issue (firewall, antivirus, etc..) on your end blocking communication. If so, can you please try again using the Browser Download option and let us know if it resolves the issue? 



Philip Schmelzer
New Member
colleyja
Posts: 1
Registered: ‎06-13-2013
Message 3 of 4 (163 Views)

Re: Revit 2013 install help!

06-13-2013 09:10 AM in reply to: philip.s

I am having a similar problem, and Broswer Download did not work for me, either.  I am installing to a Windows 7 partition on a MacBookPro.  I attached the error message I receive.  Any help would be greatly appreciated.

Community Manager
philip.s
Posts: 2,627
Registered: ‎09-27-2011
Message 4 of 4 (148 Views)

Re: Revit 2013 install help!

06-13-2013 01:05 PM in reply to: colleyja

Hello Jennifer!

 

Can you please try the error 1719 solutions found in this Microsoft support article and let us know if they resolve the issue?



Philip Schmelzer
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