Installation & Licensing

Installation & Licensing

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Active Member
jilanadunaway
Posts: 7
Registered: ‎01-24-2013
Message 1 of 11 (511 Views)
Accepted Solution

Revit 2013 Failed

511 Views, 10 Replies
01-24-2013 11:11 AM

Hello. I am a student and trying to install Revit (the free student version). I have tried multiple times and two things have happened. The first several times the install hung at 3 of 6 installing then the last few times it stops after 4, says it has been installed with errors and the install of Revit 2013 has failed. I have made sure there is enough room on my computer, I have preformed updates and cleaned my computer and nothing seems to be helping. I also tried donloading from the browser as well as onto the computer. 

 

PLEASE HELP!!!!

I suggest you to check this solution, see if it's helpful for you.

 


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*Expert Elite*
TravisNave
Posts: 10,603
Registered: ‎01-14-2005
Message 2 of 11 (505 Views)

Re: Revit 2013 Failed

01-24-2013 11:18 AM in reply to: jilanadunaway

You need to provide the installation log. 

 

And the software did not hang, so if you aborted it, you probably made it worse.  Revit has to download addtional content from the Internet. Depending on your connection, this could take hours.  So make sure you have a good Internet connection.

 

 

Active Member
jilanadunaway
Posts: 7
Registered: ‎01-24-2013
Message 3 of 11 (501 Views)

Re: Revit 2013 Failed

01-24-2013 11:30 AM in reply to: TravisNave

I have a fast internet connection and I only aborted after 8 hours of leaving it to install the first itme. I was trying different things to make sure it wasn't something with my computer but I have no idea what I am doing.  I just tried this again and here is the installation log. Any help is greatly appreciated. 

*Expert Elite*
TravisNave
Posts: 10,603
Registered: ‎01-14-2005
Message 4 of 11 (498 Views)

Re: Revit 2013 Failed

01-24-2013 11:39 AM in reply to: jilanadunaway

Error 1618 means that it thinks another installation is already in progress.  Aborting the install may have done this.  Have you tried a simple reboot?

 

Sometimes Revit can take over 8 hours to install. 

Active Member
jilanadunaway
Posts: 7
Registered: ‎01-24-2013
Message 5 of 11 (489 Views)

Re: Revit 2013 Failed

01-24-2013 01:30 PM in reply to: TravisNave

OK, I have re-started my computer and started the download over. It is not saying fail now it is still on Installing 3 of 6 and has been in this spot for about an hour.

 

Jilana

*Expert Elite*
TravisNave
Posts: 10,603
Registered: ‎01-14-2005
Message 6 of 11 (479 Views)

Re: Revit 2013 Failed

01-24-2013 01:46 PM in reply to: jilanadunaway

Good. It might take awhile so repost any new installation log if you have problems. 

Active Member
jilanadunaway
Posts: 7
Registered: ‎01-24-2013
Message 7 of 11 (473 Views)

Re: Revit 2013 Failed

01-24-2013 03:16 PM in reply to: TravisNave

OK, it is still installing. Thank you for your help. How long is a good amount of time to leave it before deciding it's not doing anything? I left it for 8 hours last night. 

Active Member
jilanadunaway
Posts: 7
Registered: ‎01-24-2013
Message 8 of 11 (452 Views)

Re: Revit 2013 Failed

01-24-2013 09:35 PM in reply to: jilanadunaway

At this point it has been 9.5 hours and nothing has happened. The installation is in the same spot. I will leave it overnight to see if anything else happens. If not I am not sure what to do next?

 

Product Support
emily.xu
Posts: 470
Registered: ‎03-29-2010
Message 9 of 11 (447 Views)

Re: Revit 2013 Failed

01-24-2013 11:37 PM in reply to: jilanadunaway

I suggest you to check this solution, see if it's helpful for you.

 


______________________________________________________________

If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!






Emily Xu
Active Member
jilanadunaway
Posts: 7
Registered: ‎01-24-2013
Message 10 of 11 (415 Views)

Re: Revit 2013 Failed

01-25-2013 04:52 PM in reply to: emily.xu

I left my computer for over 24 hours and nothing happened. I had abort and restart my computer. I tried to add the site to my Trusted sites and it will not allow me as it says it has to be a https:// site to be added to the list. Could this be the issue? I do not know how to change the settings?

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