Ao instalar o Revir 2013 ocorre um erro e aparece na tela erro 1722. O programa gera um arquivo .log com outros erros que são 1603 e 1619. cópia abaixo.
ocorre também que não consigo desinstalar o programa via arquivos e programas no painel de controle. nada acontece.
alguma sugestão? qual caminho seguir.
temnho windows 7
computador é novo.
arquivo de log abaixo.
2012/7/26:20:57:05 PC PC- === Setup started on PC- by PC ===
2012/7/26:20:57:05 PC PC- Launch
2012/7/26:20:57:09 PC PC- PageOpen LaunchDialog
2012/7/26:20:57:16 PC PC- PageOpen LicenseDialog
2012/7/26:20:57:18 PC PC- PageOpen ProductSelectionDialog2
2012/7/26:20:57:56 PC PC- PageOpen LicenseDialog
2012/7/26:20:57:58 PC PC- PageOpen LaunchDialog
2012/7/26:20:58:03 PC PC- PageOpen BeginDeploymentDialog
2012/7/26:20:58:42 PC PC- PageOpen LaunchDialog
2012/7/26:20:58:46 PC PC- PageOpen LicenseDialog
2012/7/26:20:58:57 PC PC- PageOpen ProductInfoDialog
2012/7/26:20:59:03 PC PC- PageOpen ProductSelectionDialog2
2012/7/26:20:59:37 PC PC- PageOpen ProductInfoDialog
2012/7/26:20:59:40 PC PC- PageOpen ProductSelectionDialog2
2012/7/26:20:59:47 PC PC- === Setup ended ===
2012/7/26:21:04:39 PC PC- === Setup started on PC- by PC ===
2012/7/26:21:04:39 PC PC- Launch
2012/7/26:21:04:44 PC PC- === Setup ended ===
2012/7/26:21:04:40 PC PC- === Setup started on PC- by PC ===
2012/7/26:21:04:40 PC PC- Launch
2012/7/26:21:04:44 PC PC- PageOpen LaunchDialog
2012/7/26:21:04:46 PC PC- PageOpen LicenseDialog
2012/7/26:21:04:49 PC PC- PageOpen ProductInfoDialog
2012/7/26:21:04:55 PC PC- PageOpen ProductSelectionDialog2
2012/7/26:21:05:00 PC PC- === Setup ended ===
2012/7/26:21:05:07 PC PC- === Setup started on PC- by PC ===
2012/7/26:21:05:07 PC PC- Launch
2012/7/26:21:05:11 PC PC- === Setup ended ===
2012/7/26:21:05:07 PC PC- === Setup started on PC- by PC ===
2012/7/26:21:05:07 PC PC- Launch
2012/7/26:21:05:11 PC PC- PageOpen LaunchDialog
2012/7/26:21:05:14 PC PC- === Setup ended ===
2012/7/26:21:09:01 PC PC- === Setup started on PC- by PC ===
2012/7/26:21:09:01 PC PC- Launch
2012/7/26:21:09:05 PC PC- === Setup ended ===
2012/7/26:21:09:02 PC PC- === Setup started on PC- by PC ===
2012/7/26:21:09:02 PC PC- Launch
2012/7/26:21:09:05 PC PC- PageOpen LaunchDialog
2012/7/26:21:09:07 PC PC- PageOpen LicenseDialog
2012/7/26:21:09:09 PC PC- PageOpen ProductInfoDialog
2012/7/26:21:09:11 PC PC- PageOpen ProductSelectionDialog2
2012/7/26:21:09:24 PC PC- === Setup ended ===
2012/7/26:21:11:42 PC PC- === Setup started on PC- by PC ===
2012/7/26:21:11:42 PC PC- Launch
2012/7/26:21:11:46 PC PC- === Setup ended ===
2012/7/26:21:11:43 PC PC- === Setup started on PC- by PC ===
2012/7/26:21:11:43 PC PC- Launch
2012/7/26:21:11:46 PC PC- PageOpen LaunchDialog
2012/7/26:21:11:51 PC PC- === Setup ended ===
2012/7/26:21:11:53 PC PC- === Setup started on PC- by PC ===
2012/7/26:21:11:53 PC PC- Launch
2012/7/26:21:11:57 PC PC- === Setup ended ===
2012/7/26:21:11:54 PC PC- === Setup started on PC- by PC ===
2012/7/26:21:11:54 PC PC- Launch
2012/7/26:21:11:57 PC PC- PageOpen LaunchDialog
2012/7/26:21:11:58 PC PC- PageOpen LicenseDialog
2012/7/26:21:12:01 PC PC- PageOpen ProductInfoDialog
2012/7/26:21:12:05 PC PC- PageOpen ProductSelectionDialog2
2012/7/26:21:12:12 PC PC- === Setup ended ===
2012/7/26:23:45:40 PC PC- === Setup started on PC- by PC ===
2012/7/26:23:45:40 PC PC- Launch
2012/7/26:23:45:53 PC PC- === Setup ended ===
2012/7/26:23:45:43 PC PC- === Setup started on PC- by PC ===
2012/7/26:23:45:43 PC PC- Launch
2012/7/26:23:45:55 PC PC- PageOpen LaunchDialog
2012/7/26:23:46:01 PC PC- PageOpen LicenseDialog
2012/7/26:23:46:04 PC PC- PageOpen ProductInfoDialog
2012/7/26:23:46:08 PC PC- PageOpen ProductSelectionDialog2
2012/7/26:23:46:25 PC PC- === Setup ended ===
2012/7/27:02:08:14 PC PC- === Setup started on PC- by PC ===
2012/7/27:02:08:14 PC PC- Launch
2012/7/27:02:08:21 PC PC- === Setup ended ===
2012/7/27:02:08:15 PC PC- === Setup started on PC- by PC ===
2012/7/27:02:08:15 PC PC- Launch
2012/7/27:02:08:23 PC PC- PageOpen LaunchDialog
2012/7/27:02:08:28 PC PC- PageOpen LicenseDialog
2012/7/27:02:08:32 PC PC- PageOpen ProductInfoDialog
2012/7/27:02:09:11 PC PC- PageOpen ProductSelectionDialog2
2012/7/27:02:09:24 PC PC- PageOpen FullProgressDialog
2012/7/27:02:09:25 PC PC- Installing .NET Framework Runtime 3.5 SP1 Language Pack: C:\Autodesk\Autodesk_Revit_Architecture_2013_English_Win_32-64bit\ /q /norestart /c:"install.exe /qn"
2012/7/27:02:09:25 PC PC- Install .NET Framework Runtime 3.5 SP1 Language Pack Failed Failure is ignored, Result=5
2012/7/27:02:09:25 PC PC- Installing DirectX® Runtime: C:\Autodesk\Autodesk_Revit_Architecture_2013_English_Win_32-64bit\3rdParty\DirectX\DXSETUP.exe /silent
2012/7/27:02:10:44 PC PC- Install DirectX® Runtime Succeeded
2012/7/27:02:10:44 PC PC- Installing FaroSDK: C:\Autodesk\Autodesk_Revit_Architecture_2013_English_Win_32-64bit\3rdParty\FaroSDK\e889_faro_ls_sdk_4.8.2.25521_x86_setup.exe /VERYSILENT /NORESTART /LOG="C:\Users\PC\AppData\Local\Temp\FaroSDK.log"
2012/7/27:02:11:13 PC PC- Install FaroSDK Succeeded
2012/7/27:02:11:13 PC PC- Installing Autodesk® Revit® Architecture 2013: TRANSFORMS="C:\Autodesk\Autodesk_Revit_Architecture_2013_English_Win_32-64bit\x64\en-us\RAC2013\RAC2013.mst;C:\Users\PC\AppData\Local\Temp\_AI3A70.tmp\x64\RAC2013\RAC2013-standalone.mst" MSINEWINSTANCE=1 ADSK_EULA_STATUS=#1 MUILANG=en-US ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_Revit_Architecture_2013_English_Win_32-64bit\" INSTALLDIR="C:\Program Files\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2012/7/27:02:30:36 PC PC- Install Autodesk® Revit® Architecture 2013 Failed Installation aborted, Result=1603
2012/7/27:02:30:36 PC PC- Rollback FaroSDK Failed Failure is ignored, Result=1619
2012/7/27:02:30:36 PC PC- Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
obrigado
Alberto Motta
Bueno. no vas a poder desintalarlo, porque el programa nunca termino de inatalarse. Lo que si puedes hacer es un RESTORE a la computadora.
Una pregunta? tu estas tratando de instalar usando un CD original o es una copy que bajaste del Internet?
consegui desinstalá-lo pelo fixit da microsoft
agora resta saber o que fazer para evitar os erros 1722 1603e 1619
alguma orientação