New Sager computer, Win 7 all updated, no virus software.
Revit 2013 downloads to default folders, c: autodesk for setup and downloads folder for exe, but get Communication Faliure error when I run the exe.
Don't get what I'm doing wrong, not changing any folders, it should know how to install it self. Yes, my interernet is on and working.
I have tried freshly downloading 3 times. over 3 days incase server was wonky. No firewall on this side.
Thank you, zowie
Solved! Go to Solution.
I'm having the exact same issue when trying to install 3ds Max Design 2013 or Autocad 2013. I have a Sager 9280 laptop w/ clean install of Windows 7 Pro 64.
The last cause listed on your attached image suggests that a firewall could be blocking the necessary ports. Have you tried temporarily disabling your firewall or opening up ports 80 and 443?
It seems to have resolved when I added a mail client. It seems it needed a default mail client so it could communicate.
Perhaps this is why it didn't work on two new comptuers.
I am getting this same pop up. I am using windows xp and have disabled firewall. How can I resolve this problem?
Whats a mail client? As in.. outlook? Do i have to install that to get this installed? Im getting the communication error...
i have open port 80 and 433 and also disable firewall but still doesnt work....How can i resolve it? can you fully amswer in a simple step structure please thanks
How is installing a mail client a solution to this problem???
I have been trying over 5 days to install, I have disabled my antivirus and firewall. I have also tried the "browser download" and got a crappy lmza2 file. This problem is not exclusive to Revit either - i am having exactly the same issue with autocad 2013.
This is not good enough autodesk, Im going to try and find a torrent.