Installation & Licensing

Installation & Licensing

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Community Manager
philip.s
Posts: 2,673
Registered: ‎09-27-2011
Message 471 of 566 (440 Views)

Re: Resend Activation Email problem

09-09-2013 11:53 AM in reply to: antoniograttier

Welcome to the community Antonio!

 

I've also just activated your Education Community account.

As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation make sure to look in those places, and also explore the option to validate over the phone via text message.



Philip Schmelzer
New Member
40901467
Posts: 1
Registered: ‎09-15-2013
Message 472 of 566 (413 Views)

Re: Resend Activation Email problem

09-15-2013 06:23 PM in reply to: lancelet

I have the same problem, I do not get the activation email! I hope someone can help me and activate it manually! Thank you very much!

Customer Service
joane.bonghanoy
Posts: 919
Registered: ‎06-06-2011
Message 473 of 566 (404 Views)

Re: Resend Activation Email problem

09-15-2013 07:36 PM in reply to: 40901467

Hi Veronica,

 

I have manually activated your EDU account. You should now be able to log in and enjoy the benefits of the site.

 

If you have any issues still logging in please let me know. 



Joane Bonghanoy
Member
BrianHamilton8794
Posts: 5
Registered: ‎12-10-2009
Message 474 of 566 (374 Views)

Re: Resend Activation Email problem

10-13-2013 09:12 AM in reply to: lancelet

I too am having problems activating my account

Customer Service
joane.bonghanoy
Posts: 919
Registered: ‎06-06-2011
Message 475 of 566 (362 Views)

Re: Resend Activation Email problem

10-13-2013 06:02 PM in reply to: BrianHamilton8794

Hi Brian,

 

I have manually activated your Education Community Account and log in details sent via Private Message (small envelope beside your profile name).

 

Do let me know if you still encounter any errors logging in. 

 

 



Joane Bonghanoy
New Member
adam.thompson
Posts: 1
Registered: ‎11-07-2013
Message 476 of 566 (320 Views)

Re: Resend Activation Email problem

11-07-2013 07:19 PM in reply to: lancelet

Hihi, I also was one of the many people who did not get the activation email. If you could activate my account, that would be awesome.

 

Thanks!

Customer Service
joane.bonghanoy
Posts: 919
Registered: ‎06-06-2011
Message 477 of 566 (308 Views)

Re: Resend Activation Email problem

11-07-2013 08:47 PM in reply to: adam.thompson

Adam,

 

I have manually activated your Education Community account. You should now be able to log into the site and enjoy its benefits. 



Joane Bonghanoy
New Member
y160893
Posts: 1
Registered: ‎11-09-2013
Message 478 of 566 (284 Views)

Re: Resend Activation Email problem

11-09-2013 01:46 AM in reply to: lancelet

The same activation loop problem, could you help me please? Thank you

New Member
shakdd00
Posts: 1
Registered: ‎11-09-2013
Message 479 of 566 (250 Views)

Re: Resend Activation Email problem

11-09-2013 11:25 PM in reply to: lancelet

Hi, I also cannot download software. It keeps asking for account activation but I have downloaded in the past, the activation email does not send, any help would be appreciated

Thanks

Member
BrianHamilton8794
Posts: 5
Registered: ‎12-10-2009
Message 480 of 566 (227 Views)

Re: Resend Activation Email problem

11-25-2013 02:26 AM in reply to: joane.bonghanoy
Thanks for the help. I am up and running. Happy, Happy, Happy
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