Installation & Licensing

Installation & Licensing

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New Member
julianosavios
Posts: 1
Registered: ‎06-14-2013
Message 441 of 566 (403 Views)

Re: Resend Activation Email problem

06-14-2013 12:38 PM in reply to: ncote

Same problem here :smileysad:

Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 442 of 566 (396 Views)

Re: Resend Activation Email problem

06-14-2013 01:46 PM in reply to: julianosavios

I've just made the appropriate chances to your account Juliano and you should once again have full access to the Education Community site.

 

Please let us know if anything else comes up!



Philip Schmelzer
New Member
royality_rocks
Posts: 1
Registered: ‎06-18-2013
Message 443 of 566 (375 Views)

Re: Resend Activation Email problem

06-18-2013 06:09 AM in reply to: philip.s

Could you please help me out as well?

 

Thank you!

Community Manager
camilo.lemos
Posts: 1,229
Registered: ‎09-28-2011
Message 444 of 566 (367 Views)

Re: Resend Activation Email problem

06-18-2013 06:38 AM in reply to: royality_rocks

Hi royalty_rocks

 

I have made some changes to your account and you should now be able to access the Education Community without any issues.

 

Best regards,



Camilo Lemos
New Member
Edellys
Posts: 1
Registered: ‎06-17-2013
Message 445 of 566 (360 Views)

Re: Resend Activation Email problem

06-18-2013 12:10 PM in reply to: camilo.lemos
Can't register. Can't even get through to ( Submit a request for assistance) Now I've been trying to get past the "select country" and "I am a..." part (I click on continue to step and nothing happens). Been trying for 4 days, in both my PC and my Macbook. Used Chrome, Internet Explorer, Safari and Firefox; none can get past Step 1.
Please help.
Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 446 of 566 (355 Views)

Re: Resend Activation Email problem

06-18-2013 12:31 PM in reply to: Edellys

My apologies for the inconvenience Heidi.

 

I should be able to push this through for you if you could please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your school info and password (or permission to reset).



Philip Schmelzer
New Member
ajaybharath
Posts: 1
Registered: ‎06-19-2013
Message 447 of 566 (345 Views)

Re: Resend Activation Email problem

06-19-2013 03:13 AM in reply to: lancelet

I am also having this same problem. 

Community Manager
camilo.lemos
Posts: 1,229
Registered: ‎09-28-2011
Message 448 of 566 (340 Views)

Re: Resend Activation Email problem

06-19-2013 03:41 AM in reply to: ajaybharath

Hi ajaybharath,

 

I haven't been able to locate a user on the Education Community with the e-mail address you used to log on the forums. Can you try registering an account again with the same or a different e-mail address? 

 

Thank you



Camilo Lemos
New Member
yavuz.paksoy
Posts: 1
Registered: ‎05-21-2013
Message 449 of 566 (325 Views)

Re: Resend Activation Email problem

06-23-2013 01:32 AM in reply to: camilo.lemos

Same Here, Again. Whenever I click on T-Splines. It does that again. Please fix my account and T-Splines for Rhino Serials.

 

Thanks!

Customer Service
joane.bonghanoy
Posts: 929
Registered: ‎06-06-2011
Message 450 of 566 (314 Views)

Re: Resend Activation Email problem

06-23-2013 06:51 PM in reply to: yavuz.paksoy

Hi yavuz.paksoy, 

 

Just to be sure I understood you correctly, by your description below, you meant you have already activation your account. You downloaded T-Splines, and after which you were asked to activate your account again, correct? 

 

If so, please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Email Address and User ID. I can't seem to pull up any account using yavuz.paksoy. Also, allow me to reset the password so I can log in and troubleshoot further. 



Joane Bonghanoy
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