Installation & Licensing

Installation & Licensing

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New Member
chris.ward176
Posts: 1
Registered: ‎05-09-2013
Message 401 of 563 (225 Views)

Re: Resend Activation Email problem

05-09-2013 08:31 AM in reply to: camilo.lemos

I have the same problem. Can you fix?

Community Manager
philip.s
Posts: 2,656
Registered: ‎09-27-2011
Message 402 of 563 (208 Views)

Re: Resend Activation Email problem

05-09-2013 02:31 PM in reply to: chris.ward176

Hi Chris, 

 

Can you please try logging in again and let us know if you're still experiencing the re-activation issue?



Philip Schmelzer
New Member
koerner
Posts: 1
Registered: ‎05-12-2013
Message 403 of 563 (197 Views)

Re: Resend Activation Email problem

05-12-2013 09:52 AM in reply to: philip.s

Hello,

Im also not getting the activation email and would be glad if someone from autodesk could activate my account manually.

Community Manager
philip.s
Posts: 2,656
Registered: ‎09-27-2011
Message 404 of 563 (190 Views)

Re: Resend Activation Email problem

05-12-2013 12:08 PM in reply to: koerner

My apologies for the inconvenience Thomas / I've just activated your account and you should now be good to go.

 

As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.



Philip Schmelzer
New Member
franciyc65
Posts: 2
Registered: ‎02-19-2013
Message 405 of 563 (179 Views)

Re: Resend Activation Email problem

05-13-2013 11:53 AM in reply to: camilo.lemos
Hola, vuleve a estar la cuenta desactivada, agradeceria me ayudaras.

Un saludo

francisco
Community Manager
camilo.lemos
Posts: 1,209
Registered: ‎09-28-2011
Message 406 of 563 (169 Views)

Re: Resend Activation Email problem

05-14-2013 01:32 AM in reply to: franciyc65

Hi Francisco,

  

I have re-activated your account. On your next login, please change the name of your School from "a" to a valid school name. Or just let me know which school/university you attend and I'll change it manually for you.

 

 

Thank you

 

 

 

 



Camilo Lemos
New Member
toby.piper
Posts: 1
Registered: ‎05-15-2013
Message 407 of 563 (155 Views)

Re: Resend Activation Email problem

05-15-2013 01:47 PM in reply to: chris.ward176

I have not recieved the Activation email.  I have tried resending numerous times and no luck.  Can you help?

 

Customer Service
amanda.k
Posts: 51
Registered: ‎02-24-2012
Message 408 of 563 (148 Views)

Re: Resend Activation Email problem

05-15-2013 02:22 PM in reply to: toby.piper

Hello Toby,

 

I've gone ahead and activated your account.

 

Let me know if you have any further issues!



Amanda Kinley
New Member
yavuzpaksoy
Posts: 2
Registered: ‎05-21-2013
Message 409 of 563 (134 Views)

Re: Resend Activation Email problem

05-21-2013 01:04 AM in reply to: joshua.breau

It does not work for me as well

Community Manager
camilo.lemos
Posts: 1,209
Registered: ‎09-28-2011
Message 410 of 563 (124 Views)

Re: Resend Activation Email problem

05-21-2013 01:53 AM in reply to: yavuzpaksoy

Hi yavuzpaksoy and welcome to the forums!

 

I've made a few changes to your account and you should now be able to access the Education Community normally.

 

Best regards, 



Camilo Lemos
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