Installation & Licensing

Installation & Licensing

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New Member
kfranklin1
Posts: 1
Registered: ‎03-23-2013
Message 361 of 563 (276 Views)

Re: Resend Activation Email problem

03-23-2013 10:01 AM in reply to: lancelet

Im having the same problem. Iv activated my account through email but am now being asked to resend the activation email. after i enter my email address im told that my account is already active. 

-Korrin

Customer Service
joane.bonghanoy
Posts: 873
Registered: ‎06-06-2011
Message 362 of 563 (254 Views)

Re: Resend Activation Email problem

03-24-2013 07:28 PM in reply to: kfranklin1

Hi Korrin,

 

Changes were made to your account and you should now be able to log into the Education Community site and enjoy its benefits.

 

If you are still unable to do so, please me know so I can check on it. 



Joane Bonghanoy
New Member
mpherrington
Posts: 1
Registered: ‎03-28-2013
Message 363 of 563 (229 Views)

Re: Resend Activation Email problem

03-28-2013 02:35 PM in reply to: joane.bonghanoy

Hello

I am having similar issue to other people in this thread, notably having not recived an activation email.

Community Manager
camilo.lemos
Posts: 1,207
Registered: ‎09-28-2011
Message 364 of 563 (217 Views)

Re: Resend Activation Email problem

03-29-2013 12:39 AM in reply to: mpherrington

Hi mpherrington,

 

I've manually activated your account and have also sent you access details via Private Message here on the forums (click on the envelope by your name at the top of the screen). Please, use the details I've sent you for your first login.

 

Let me know if you need any additional help.



Camilo Lemos
New Member
malgafri002
Posts: 1
Registered: ‎03-30-2013
Message 365 of 563 (201 Views)

Re: Resend Activation Email problem

03-30-2013 04:13 PM in reply to: kfranklin1

dear support

could you please manualy activate my account

I'm facing the same resend problem

New Member
tomabrz848
Posts: 2
Registered: ‎03-31-2013
Message 366 of 563 (186 Views)

Re: Resend Activation Email problem

03-31-2013 02:37 AM in reply to: malgafri002

I am having the same problem - Support Team, please help.

Customer Service
joane.bonghanoy
Posts: 873
Registered: ‎06-06-2011
Message 367 of 563 (171 Views)

Re: Resend Activation Email problem

04-01-2013 12:10 AM in reply to: tomabrz848

Hi Tomasz,

 

I have manually activated your EDU account and you should now be able to log in successfully.

 

Do let me know if you still cannot access it. 



Joane Bonghanoy
Customer Service
joane.bonghanoy
Posts: 873
Registered: ‎06-06-2011
Message 368 of 563 (169 Views)

Re: Resend Activation Email problem

04-01-2013 12:13 AM in reply to: malgafri002

Hi malgafri002,

 

Changes were made to your account and log in issue has been resolved.

 

Reply back if you still have the "Resend Email" error. 



Joane Bonghanoy
New Member
tomabrz848
Posts: 2
Registered: ‎03-31-2013
Message 369 of 563 (165 Views)

Re: Resend Activation Email problem

04-01-2013 04:23 AM in reply to: joane.bonghanoy

Thank you a lot - the problem seems to be solved.

New Member
regehr5238
Posts: 1
Registered: ‎04-02-2013
Message 370 of 563 (145 Views)

Re: Resend Activation Email problem

04-02-2013 04:39 PM in reply to: joane.bonghanoy

I am having what seems to be the same problem. This is the first time I have tried to register/login and I am stuck with this page:

 

http://students.autodesk.com/?nd=register_resend

 

Its all blue hyperlink text on a white background,  nothing does anything.

 

Thanks

 

 

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