Installation & Licensing

Installation & Licensing

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New Member
joseph.swenson
Posts: 1
Registered: ‎11-16-2012
Message 181 of 564 (355 Views)

Re: Resend Activation Email problem

11-16-2012 06:54 AM in reply to: lancelet

I am also unable to receive the activation email for my student account.

Community Manager
camilo.lemos
Posts: 1,223
Registered: ‎09-28-2011
Message 182 of 564 (346 Views)

Re: Resend Activation Email problem

11-16-2012 07:26 AM in reply to: joseph.swenson

Hi joseph.sweson,

 

I have manually activated you account.

 

You should be able to use your account normally now:smileyhappy:



Camilo Lemos
New Member
quanghuy.n
Posts: 1
Registered: ‎11-16-2012
Message 183 of 564 (343 Views)

Re: Resend Activation Email problem

11-16-2012 08:40 AM in reply to: lancelet

Hello,

 

could you please activate my Autodesk Education Community-account manually?

I don't get any activation email.

 

Thank you for your support.

 

 

Community Manager
philip.s
Posts: 2,669
Registered: ‎09-27-2011
Message 184 of 564 (339 Views)

Re: Resend Activation Email problem

11-16-2012 09:33 AM in reply to: quanghuy.n

Hi Huy,

 

Your Education Community account has now been activated. We apologize for the inconvenience and please feel free to let us know if you need additional support.



Philip Schmelzer
New Member
joshua325
Posts: 1
Registered: ‎11-16-2012
Message 185 of 564 (337 Views)

No activation key

11-16-2012 09:37 AM in reply to: philip.s

I've seen other people have this problem and you've be able to fix it - I was wondering if you were about to activate my account as well?

Thanks, Josh (:

Community Manager
philip.s
Posts: 2,669
Registered: ‎09-27-2011
Message 186 of 564 (329 Views)

Re: No activation key

11-16-2012 11:10 AM in reply to: joshua325

Hello Joshua,

 

I've just activated your Education Community account and you should now be good to go.

 

As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.



Philip Schmelzer
New Member
ColtonKuhlman
Posts: 1
Registered: ‎11-16-2012
Message 187 of 564 (326 Views)

Re: Resend Activation Email problem

11-16-2012 11:15 AM in reply to: lancelet

I cannot recieve the activation e-mail for my student account.

New Member
trebor92
Posts: 2
Registered: ‎11-16-2012
Message 188 of 564 (312 Views)

Re: Resend Activation Email problem

11-16-2012 01:31 PM in reply to: joseph.swenson

I've got the same problem too... can someone manually activatemy account please? :smileyhappy:

Community Manager
philip.s
Posts: 2,669
Registered: ‎09-27-2011
Message 189 of 564 (303 Views)

Re: Resend Activation Email problem

11-16-2012 01:41 PM in reply to: trebor92

Hi Colton, it looks like your account was already activated. Please let us know if you're still experiencing issues.

 

Robert, I've just activated your account and you should now be good to go.



Philip Schmelzer
New Member
trebor92
Posts: 2
Registered: ‎11-16-2012
Message 190 of 564 (299 Views)

Re: Resend Activation Email problem

11-16-2012 01:52 PM in reply to: joseph.swenson

thank you:smileywink:

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