Installation & Licensing

Installation & Licensing

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Customer Service
joane.bonghanoy
Posts: 686
Registered: ‎06-06-2011
Message 341 of 535 (389 Views)

Re: Resend Activation Email problem

02-17-2013 06:41 PM in reply to: s0535044

Hi Jil and Tony,

 

I made some changes to your account and you should no longer have the "Resend Activation" message when logging into the EDU Site. 

 

I tried it on my end and I was able to log in successfully. If you still have the same error, do reply back so I can look further into it. 



Joane Bonghanoy
Member
abefest22
Posts: 5
Registered: ‎02-12-2013
Message 342 of 535 (355 Views)

Re: Resend Activation Email problem

02-18-2013 08:20 PM in reply to: lancelet

Hey i'm still have the same error, please help me

Customer Service
joane.bonghanoy
Posts: 686
Registered: ‎06-06-2011
Message 343 of 535 (346 Views)

Re: Resend Activation Email problem

02-18-2013 09:33 PM in reply to: abefest22

Hi Olle,

 

We are currently looking into this error and we will update right away once resolved. In the meantime, while we are resolving this, please create and register for another account in the Education Community Site using a different email address.

 

Do update us if you still have the same error once you try to download T-Splines. 



Joane Bonghanoy
New Member
imtiazrouf
Posts: 2
Registered: ‎03-01-2013
Message 344 of 535 (307 Views)

Re: Resend Activation Email problem

03-01-2013 07:23 PM in reply to: joane.bonghanoy

I'm having the same problem too. It was fin on the 29th of February 2013 and the 1st of March 2013. I'm still downloading 3DS MAX. However after I finished downloading TSplines I kept get the re-activation message. Any help would me appreciated thank you.

New Member
yemaung
Posts: 1
Registered: ‎03-02-2013
Message 345 of 535 (292 Views)

Re: Resend Activation Email problem

03-02-2013 01:58 PM in reply to: lancelet

i need produsted serial number

Community Manager
philip.s
Posts: 2,440
Registered: ‎09-27-2011
Message 346 of 535 (263 Views)

Re: Resend Activation Email problem

03-03-2013 04:03 PM in reply to: imtiazrouf

Hello imtiazrouf,

 

I've just made the necessary adjustment to your account and you should now be good to go. Our apologies for the inconvenience.



Philip Schmelzer
Community Manager
philip.s
Posts: 2,440
Registered: ‎09-27-2011
Message 347 of 535 (262 Views)

Re: Resend Activation Email problem

03-03-2013 04:06 PM in reply to: yemaung

Hello Ye,

 

Please take a look at our Education Community Serial Number FAQ for more information on how to receive a termed student license.



Philip Schmelzer
New Member
imtiazrouf
Posts: 2
Registered: ‎03-01-2013
Message 348 of 535 (257 Views)

Re: Resend Activation Email problem

03-03-2013 04:42 PM in reply to: philip.s

Thank you for helping! :smileyhappy:

New Member
anna.sznycer
Posts: 1
Registered: ‎03-04-2013
Message 349 of 535 (202 Views)

Re: Resend Activation Email problem

03-04-2013 10:53 AM in reply to: imtiazrouf

Hi
I have the same problem. I can't activate my account with the activation link.
thanks for your help

New Member
fsimoesjr
Posts: 1
Registered: ‎03-04-2013
Message 350 of 535 (193 Views)

Resend Activation Email problem

03-04-2013 11:54 AM in reply to: lancelet

I canot activate my account. When I click on the link provided, nothing is loaded on my browser...

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