Installation & Licensing

Installation & Licensing

Reply
Customer Service
938 Posts
71 Kudos
Registered: ‎06-06-2011
Post 321 of 570

Re: Resend Activation Email problem

02-07-2013 06:42 PM in reply to: mjdr2d2

Hi mjdr2d2,

 

If you downloaded the 30 day Trial Version, then once 30 days is up you would need to enter a Serial Number that you purchased to continue using it.

 

What Autodesk site is your son trying to log into? Can you reply back with the URL?

 

Note too that we have this Eduction Community Site wherein students can register and join to download any available Products for free. 



Joane Bonghanoy
New Member
2 Posts
0 Kudos
Registered: ‎01-25-2013
Post 322 of 570

Re: Resend Activation Email problem

02-11-2013 12:21 PM in reply to: lancelet

I cannot get AutoCAD on my computer for the life of me. I do not understand. Is there a glich with the download that is available on the website? Everytime I install (and I have done this process at least a dozen times now), the installer will not run the setup to complete the process. It keeps saying there is a communication failure. Please help!

Customer Service
51 Posts
9 Kudos
Registered: ‎02-24-2012
Post 323 of 570

Re: Resend Activation Email problem

02-11-2013 02:17 PM in reply to: vanessa.stockton

Hello Vanessa,

 

Welcome to the community!

 

I just tested the download myself and there was no glitch. However, here are some tips you can try in order to set yourself up for success:

 

  • Make sure you are the administrator on your computer.
  • Temporarily disable firewall / antivirus
  • Create a new account on your computer and give it administrative privileges. Try to download into this account.
  • Download from the link below. Please make sure you choose the correct version for your computer.

AutoCAD 2013 32 Bit

AutoCAD 2013 64 Bit

 

If you are still not successful, please post your installation log for further assistance.



Amanda Kinley
New Member
1 Posts
0 Kudos
Registered: ‎02-12-2013
Post 324 of 570

Re: Resend Activation Email problem

02-12-2013 01:50 AM in reply to: lancelet

Hi

 

I am a student on the univerisity of Amsterdam. I can't download the programs because I didn't recieved a activation mail.

 

Sven de Fretes

Community Manager
1,347 Posts
179 Kudos
Registered: ‎09-28-2011
Post 325 of 570

Re: Resend Activation Email problem

02-12-2013 02:00 AM in reply to: fretess001

Hi Sven and welcome to the forums

 

I have manually activaetd your account so you should now be able to access the Educatio Community normally.

 

Let me know if you need any more help:smileyhappy:

 

 



Camilo Lemos
Member
5 Posts
0 Kudos
Registered: ‎02-12-2013
Post 326 of 570

Re: Resend Activation Email problem

02-12-2013 05:29 PM in reply to: lancelet

I have exactly the same problem

 

"

I have the same problem; that I get redirected to the 'resend activation e-mail' page. I have tried to reactivate and it says my account is already activated.

 

When I registered my email and activated the account it worked at first and I could download T-splines, but an error message said that there where no more serial keys and now I am constantly redirected to 'resend activation e-mail'.

"

Customer Service
938 Posts
71 Kudos
Registered: ‎06-06-2011
Post 327 of 570

Re: Resend Activation Email problem

02-12-2013 06:43 PM in reply to: abefest22

Hi Olle,

 

Changes were made to your Education Community account and you should no longer have the error mentioned. Do try logging back in and download your software of choice. 



Joane Bonghanoy
New Member
1 Posts
0 Kudos
Registered: ‎08-19-2006
Post 328 of 570

Re: Resend Activation Email problem

02-13-2013 01:34 AM in reply to: lancelet

HI, I am a student from Bern, CH, new to this forum.

 

Could you please also help me with the account? I keep getting this message whenever I try to login after the registration

 

 

"Your account has not yet been activated. If you have not received your activation email, please enter your email address below to resend the email"

 

kind regards

daniele

Community Manager
1,347 Posts
179 Kudos
Registered: ‎09-28-2011
Post 329 of 570

Re: Resend Activation Email problem

02-13-2013 01:58 AM in reply to: dsammart

Hi Daniele, 

 

I have made a few changes to your account settings and you should be able to access the Education Community normally now and enjoy all its benefits.

 

Before you log in, please clear your browser's cache and cookies, close and reopen your browser and only then long in to the Education Community.

 

Regards,



Camilo Lemos
New Member
1 Posts
0 Kudos
Registered: ‎02-14-2013
Post 330 of 570

Re: Resend Activation Email problem

02-14-2013 04:26 AM in reply to: camilo.lemos

Hi, 

I am facing the same problem. Could you please help me log into my student account?

 

Best, 

Johanna 

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Are you interested in helping shape the future of the Autodesk Community? To participate in this brief usability study, please click here. Your time and input is greatly appreciated!